Warranty

1
ECOSMART U.S. LLC
MANUFACTURERS 1 YEAR WARRANTY
POINT OF USE ECO 3.5 – ECO 6
1. PRODUCT WARRANTY: Ecosmart U.S. L.L.C. warrants to the original purchaser at the original address or the
authorized transferee of such purchaser (collectively, the “Buyer”) Ecosmart Tankless Water Heater and its components to be
free from defects in materials and workmanship, under normal use and service from the date of installation, provided that the
Product is installed within thirty (30) days from date of receipt and installed by a licensed electrician and plumber (specific
proof required) and maintained in accordance with Products written instructions. The Product Warranty will be in effect
upon receipt of the Warranty Registration by Ecosmart U.S. offices. The Warranty Registration is included in the Operating
and Maintenance Manual supplied with each new product and must be fully completed and submitted via fax, mail or website
within (30) days of receipt of Product. Incomplete Warranty Registrations will not be accepted. Product Warranties are void
without receipt of Warranty Registration within (30) days of receipt of Product.
SUCH WARRANTIES DO NOT COVER:
 Product failure caused by liming, sediment buildup, chemical corrosion, chlorine/chloride corrosion, or freezing.
 Product failure caused by the failure to remove air from system prior to or during operation.
 Product misuse, tampering or misapplication, accidental damage, improper installation or the application of improper voltage.
 Costs incurred for shipping, delivery, handling and/or administrative charges.
 Labor charges of any kind.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT.
2. LIMITATION OF REMEDIES AND DAMAGES: Ecosmart U.S. L.L.C. liability and Buyer’s exclusive remedy
hereunder will be limited solely to repair or replacement of Product under Warranty by Ecosmart Service Center with respect
to any claim made within the applicable Warranty. Ecosmart U.S. L.L.C. reserves the right to accept or reject any such claim
in whole or in part. Ecosmart U.S. L.L.C. will not accept the return of any product without prior written approval from
Ecosmart Service Center and the issuance of a Return Merchandise Authorization Number clearly marked on the outside
packaging of the return shipment. ECOSMART U.S LLC WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES,
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS OR
LOST PROFITS RESULTING FROM THE USE OF (OR INABILITY TO USE) THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR
GOODS.
3. WARRANTY REGISTRATION: To be covered under the Ecosmart U.S. L.L.C. Manufacturer’s 1 YEAR Warranty Buyer
must register product within thirty (30) calendar days of receipt of Product using the Warranty Registration Card included
with the Product, this Warranty may be submitted via mail to ECOSMART U.S. L.L.C. located at 3315 NW 167
th
STREET,
MIAMI GARDENS, FLORIDA 33056. THIS MANUFACTURER’S WARRANTY CONVEYS BENEFITS TO THE
ORIGINAL PURCHASERS, SUBJECT TO THE TERMS AND CONDITIONS SET FORTH HEREIN. Keep Product
documents in a safe and secure location. Buyer obligation under the terms of purchase and sale require that Warranty
Registration must be returned within the prescribed timeframe (within 30 calendar days) and retain all proof of purchase,
installer receipts for Warranty in order to protect Buyer’s rights and obtain Manufacturer’s Warranty benefits. The Warranty
resides with the Buyer with proof of purchase; not simply with an individual in possession of a Product. If the Product is to
be installed in new construction at a date later than 30 days from the date of receipt, send further information in advance of
thirty (30) day deadline when known so we may update your Warranty record.