Users Manual Part 1

28
EN
No. Malfunction Possible Causes Solutions
11 Delay in remote control.
The Wi-Fi signal is poor, causing the video
loading to be slow.
Use DEEBOT in areas with good Wi-Fi signals.
12
AIVI Visual Detection
Sensor cannot recognize
objects.
The cleaning area is not well illuminated.
Smart Recognition requires sufcient lighting. Please
make sure the areas to be cleaned are well illuminated.
AIVI Visual Detection Sensor lens is dirty or
blocked.
Clean the lens with a clean soft cloth, and make sure
the sensor is not blocked. Avoid using any detergent or
cleaning spray while cleaning.
13
DEEBOT does not start
auto-emptying after
returning to the Empty
Station.
The Dust Container Lid is not closed. Close the Dust Container Lid.
The Dust Bag is not installed to the Empty
Station.
Install the Dust Bag and close the Dust Container Lid.
Manually move DEEBOT to the Empty Station
will not trigger Auto-Emptying.
In order to make sure DEEBOT starts auto-emptying
successfully, avoid picking up and moving the Empty
Station during the cleaning.
DEEBOT returns to the Auto-Emptying Station
running Video Manager in the App.
This is normal.
Do Not Disturb mode is enabled in ECOVACS
HOME App.
This is normal. Disable Do Not Disturb mode in the App, or
start auto-emptying manually.
The Dust Bag is full. Replace the Dust Bag and close the Dust Container Lid.
If the possible causes are excluded, it might be
a component malfunction.
Please contact customer service.
14
DEEBOT fails to auto-
empty the Auto-Empty
Dust Bin.
The Auto-Empty Dust Bin is not installed. Please install the Auto-Empty Dust Bin.
The Dust Bag is full. Replace the Dust Bag and close the Dust Container Lid.
The Dust Disposal Port on the Auto-Empty
Dust Bin is stuck by debris.
Uninstall the Auto-Empty Dust Bin and clean the debris on
the Dust Disposal Port.
Dust Evacuation Tube is blocked. Clean the Dust Evacuation Tube.