Operating Guide

26
EN
6. Troubleshooting
No. Malfunction Possible Causes Solutions
4
WINBOT Status Indicator
Light of the product glows a
continuous RED
WINBOT has moved over a problem area and
is losing suction.
A. Press the RESET Button on the Remote Control. Use
the Direction Control buttons on the Remote Control to
move WINBOT away from the problem area and at least
10cm/4〃 from window corners and obstacles. Restart
WINBOT.
B. Check if WINBOT meets an obstacle of window handle.
Press the RESET Button on the Remote Control, and then
use the Direction Control Buttons to direct WINBOT to
clean around the area around the handle.
Edge Detection Sensor are dirty.
Wipe the Edge Detection Sensors clean as described
in section 4. If the problem persists, please contact
Customer Service.
5
Safety Pod Status Indicator
Light of the product glows a
continuous RED
The Safety Pod is not paired with WINBOT.
WINBOT arrives from the factory paired with
its Safety Pod. If the Safety Pod becomes un-
paired or is replaced, it can be re-paired.
Power ON WINBOT. At the same time, press and hold
START/PAUSE Button on WINBOT and Pairing button
on the Safety Pod. Pairing is complete when Safety Pod
Status Indicator Light blinks RED and GREEN and beeps.
Safety Pod is losing its suction.
Remove the Safety Pod, and re-press it onto the glass
until the Safety Pod Status Indicator Light glows a
continuous GREEN.
Safety Pod is in Sleep Mode. Power off the Safety Pod then power it on.
Safety Pod Jack is not connected with
WINBOT Safety Pod Port.
Insert the Safety Pod Jack into the Port as described in
section 3.2