User's Guide
Table Of Contents
- 1 Welcome to VideoManager
- 2 Home
- 3 Videos - how to...
- 4 Incidents - how to...
- 4.1 Search Incidents
- 4.2 Create, Edit and Delete Incidents
- 4.3 Clip Footage in an Incident
- 4.4 Redact a Video
- 4.4.1 Create, Edit and Delete Foreground Redactions
- 4.4.2 Create, Edit and Delete Background Redactions
- 4.4.3 Create, Edit and Delete Audio Redactions
- 4.4.4 Create, Edit and Delete Text Annotations
- 4.4.5 Create, Edit and Delete Brightness Redactions
- 4.4.6 Create, Edit and Delete Zoom Redactions
- 4.4.7 Create Other Redactions
- 4.4.8 Access the Redaction Advanced Dropdown
- 4.5 Bulk Edit Incidents
- 4.6 Create, Edit and Delete Bookmarks
- 5 Devices - how to...
- 6 Frequently Asked Questions
- 6.1 Videos FAQs
- 6.1.1 Q: After recording, how do I download videos from my device to VideoManager?
- 6.1.2 Q. Why are some of the headings on my videos green?
- 6.1.3 Q: I can't see some of the videos on VideoManager. Why is this?
- 6.1.4 Q. Can I share videos with people who aren't on VideoManager?
- 6.1.5 Q. Why do some of my videos have a cloud symbol instead of a thumbnail?
- 6.1.6 Q. Why is the timestamp on my video incorrect?
- 6.1.7 Q. What is the difference between the operator and the owner of a video?
- 6.2 Devices FAQs
- 6.2.1 Q: Why can't VideoManager find my devices when I dock them for the first time?
- 6.2.2 Q. Why isn't my device streaming?
- 6.2.3 Q. Why isn't my VideoBadge docking?
- 6.2.4 Q. Can I move my devices from one VideoManager system to another one?
- 6.2.5 Q. Why does my device appear as locked on VideoManager?
- 6.1 Videos FAQs
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5.2 Assign Devices
Before a device can be used to record or stream footage, it must be assigned to an already-created user.
This ensures that all footage can be traced back to the user who recorded it. If a device is undocked without
being first assigned to a user, it will not record any footage.
To assign a device:
1. Navigate to the Devices tab.
2.
Select the Search Devices pane.
3. Filter the devices as necessary, and click Find Devices.
4.
Find the relevant device, and click Assign Device next to it.
This device must be connected to VideoManager and unassigned. To unassign
a device, click Return Device.
The Assign Device dialogue opens. Users must do the following:
5. In the Operator Name field, enter the name of the user who will be recording
with this device. This must be a valid username on VideoManager.
If the user's name does not appear in the dropdown menu, they do not have the ability
to operate devices. This is due to the roles they inhabit. Their roles must be changed
before they can use a device.
6. Select which Assignment Mode the device will use.
There are two types of assignment - pool issue, when a user is given a device for
a one-off trip, and personal issue, when a user is given a device that they will use
VideoManager - User Guide
5 Devices - how to...