Web Management Guide-R07
Table Of Contents
- How to Use This Guide
- Contents
- Figures
- Tables
- Getting Started
- Introduction
- Key Features
- Description of Software Features
- Configuration Backup and Restore
- Authentication
- Access Control Lists
- Port Configuration
- Rate Limiting
- Port Mirroring
- Port Trunking
- Storm Control
- Static MAC Addresses
- IP Address Filtering
- IEEE 802.1D Bridge
- Store-and-Forward Switching
- Spanning Tree Algorithm
- Virtual LANs
- IEEE 802.1Q Tunneling (QinQ)
- Traffic Prioritization
- Quality of Service
- IP Routing
- Address Resolution Protocol
- Multicast Filtering
- Link Layer Discovery Protocol
- System Defaults
- Introduction
- Web Configuration
- Using the Web Interface
- Basic Management Tasks
- Displaying System Information
- Displaying Hardware/Software Versions
- Configuring Support for Jumbo Frames
- Displaying Bridge Extension Capabilities
- Managing System Files
- Setting the System Clock
- Configuring the Console Port
- Configuring Telnet Settings
- Displaying CPU Utilization
- Configuring CPU Guard
- Displaying Memory Utilization
- Resetting the System
- Using Cloud Management
- Interface Configuration
- VLAN Configuration
- Address Table Settings
- Spanning Tree Algorithm
- Congestion Control
- Class of Service
- Quality of Service
- VoIP Traffic Configuration
- Security Measures
- AAA (Authentication, Authorization and Accounting)
- Configuring User Accounts
- Web Authentication
- Network Access (MAC Address Authentication)
- Configuring HTTPS
- Configuring the Secure Shell
- Access Control Lists
- Filtering IP Addresses for Management Access
- Configuring Port Security
- Configuring 802.1X Port Authentication
- DoS Protection
- DHCP Snooping
- IPv4 Source Guard
- ARP Inspection
- Basic Administration Protocols
- Configuring Event Logging
- Link Layer Discovery Protocol
- Power over Ethernet
- Simple Network Management Protocol
- Configuring Global Settings for SNMP
- Setting the Local Engine ID
- Specifying a Remote Engine ID
- Setting SNMPv3 Views
- Configuring SNMPv3 Groups
- Setting Community Access Strings
- Configuring Local SNMPv3 Users
- Configuring Remote SNMPv3 Users
- Specifying Trap Managers
- Creating SNMP Notification Logs
- Showing SNMP Statistics
- Remote Monitoring
- Switch Clustering
- Setting a Time Range
- LBD Configuration
- Smart Pair Configuration
- Multicast Filtering
- Overview
- Layer 2 IGMP (Snooping and Query for IPv4)
- Configuring IGMP Snooping and Query Parameters
- Specifying Static Interfaces for a Multicast Router
- Assigning Interfaces to Multicast Services
- Setting IGMP Snooping Status per Interface
- Filtering IGMP Query Packets and Multicast Data
- Displaying Multicast Groups Discovered by IGMP Snooping
- Displaying IGMP Snooping Statistics
- Filtering and Throttling IGMP Groups
- MLD Snooping (Snooping and Query for IPv6)
- Filtering and Throttling MLD Groups
- Filtering MLD Query Packets on an Interface
- IP Tools
- IP Configuration
- General IP Routing
- Unicast Routing
- Overview
- Configuring the Routing Information Protocol
- Configuring General Protocol Settings
- Clearing Entries from the Routing Table
- Specifying Network Interfaces
- Specifying Passive Interfaces
- Specifying Static Neighbors
- Configuring Route Redistribution
- Specifying an Administrative Distance
- Configuring Network Interfaces for RIP
- Displaying RIP Interface Settings
- Displaying Peer Router Information
- Resetting RIP Statistics
- IP Services
- Appendices
- Glossary
– 553 –
B Troubleshooting
Problems Accessing the Management Interface
Table 34: Troubleshooting Chart
Symptom Action
Cannot connect using
Telnet, web browser, or
SNMP software
◆
Be sure the switch is powered on.
◆
Check network cabling between the management station and the
switch. Make sure the ends are properly connected and there is no
damage to the cable. Test the cable if necessary.
◆
Check that you have a valid network connection to the switch and
that the port you are using has not been disabled.
◆
Be sure you have configured the VLAN interface through which the
management station is connected with a valid IP address, subnet
mask and default gateway.
◆
Be sure the management station has an IP address in the same
subnet as the switch’s IP interface to which it is connected.
◆
If you are trying to connect to the switch via the IP address for a
tagged VLAN group, your management station, and the ports
connecting intermediate switches in the network, must be
configured with the appropriate tag.
◆
If you cannot connect using Telnet, you may have exceeded the
maximum number of concurrent Telnet/SSH sessions permitted. Try
connecting again at a later time.
Cannot connect using
Secure Shell
◆
If you cannot connect using SSH, you may have exceeded the
maximum number of concurrent Telnet/SSH sessions permitted. Try
connecting again at a later time.
◆
Be sure the control parameters for the SSH server are properly
configured on the switch, and that the SSH client software is
properly configured on the management station.
◆
Be sure you have generated an RSA public key on the switch,
exported this key to the SSH client, and enabled SSH service. Try
using another SSH client or check for updates to your SSH client
application.
◆
Be sure you have set up an account on the switch for each SSH user,
including user name, authentication level, and password.
◆
Be sure you have imported the client’s public key to the switch (if
public key authentication is used).
Cannot access the on-
board configuration
program via a serial port
connection
◆
Check to see if you have set the terminal emulator program to
VT100 compatible, 8 data bits, 1 stop bit, no parity, and the baud
rate set to 115200 bps.
◆
Verify that you are using the DB-9 null-modem serial cable supplied
with the switch. If you use any other cable, be sure that it conforms
to the pin-out connections provided in the Installation Guide.
Forgot or lost the password
◆
Contact your local distributor.