User's Manual
Table Of Contents
- Warranty and Product Registration
- How to Use This Guide
- Contents
- Figures
- Tables
- Getting Started
- Web Configuration
- Command Line Interface
- Using the Command Line Interface
- General Commands
- System Management Commands
- country
- prompt
- system name
- system-resource
- password
- reboot-schedule
- apmgmgtui ssh enable
- apmgmtui ssh port
- apmgmtui telnet- server enable
- apmgmtui http port
- apmgmtui http server
- apmgmtui http session-timeout
- apmgmtui https port
- apmgmtui https server
- apmgmtui snmp
- apmgmtip
- show apmanagement
- show system
- show system resource
- show version
- show config
- System Logging Commands
- System Clock Commands
- DHCP Relay Commands
- SNMP Commands
- snmp-server community
- snmp-server contact
- snmp-server location
- snmp-server enable server
- snmp-server host
- snmp-server trap
- snmp-server vacm view
- snmp-server vacm group
- snmp-server user
- snmp-server target
- snmp-server filter
- show snmp users
- show snmp target
- show snmp filter
- show snmp
- show snmp vacm view
- show snmp vacm group
- Flash/File Commands
- RADIUS Client Commands
- 802.1X Authentication Commands
- MAC Address Authentication Commands
- Filtering Commands
- Spanning Tree Commands
- bridge stp service
- bridge stp br-conf forwarding-delay
- bridge stp br-conf hello-time
- bridge stp br-conf max-age
- bridge stp br-conf priority
- bridge stp port-conf interface
- bridge-link path-cost
- bridge-link port- priority
- vap (STP Interface)
- path-cost (STP Interface)
- port-priority (STP Interface)
- bridge mac-aging
- show bridge stp
- show bridge br-conf
- show bridge port-conf interface
- show bridge status
- show bridge forward address
- show bridge mac- aging
- WDS Bridge Commands
- Ethernet Interface Commands
- Wireless Interface Commands
- interface wireless
- vap
- a-mpdu
- a-msdu
- channel
- transmit-power
- min-allowed-rate
- disable-coexist
- make-rf-setting- effective
- preamble
- short-guard-interval
- beacon-interval
- dtim-period
- rts-threshold
- ssid
- closed-system
- max-client
- max-association
- client-assoc-preempt
- assoc-timeout- interval
- auth-timeout-interval
- multicast-enhance
- shutdown (VAP)
- interfere-chan- recover
- antenna-chain
- long-distance
- long-distance reference-data
- long-distance slottime
- long-distance acktimeout
- long-distance ctstimeout
- bandwidth-control downlink
- bandwidth-control downlink rate
- bandwidth-control uplink
- bandwidth-control uplink rate
- show interface wireless
- show station
- show station statistics
- Wireless Security Commands
- Rogue AP Detection Commands
- Link Integrity Commands
- Link Layer Discovery Commands
- VLAN Commands
- WMM Commands
- QoS Commands
- Appendices
- Index of CLI Commands
- Index
– 272 –
A Troubleshooting
Problems Accessing the Management Interface
Using System Logs
If a fault does occur, refer to the Installation Guide to ensure that the problem you
encountered is actually caused by the AP. If the problem appears to be caused by
the AP, follow these steps:
1. Enable logging.
2. Set the error messages reported to include all categories.
3. Enable SNMP.
4. Enable SNMP traps.
Table 30: Troubleshooting Chart
Symptom Action
Cannot connect using
Telnet, web browser, or
SNMP software
◆
Be sure the AP is powered up.
◆
Check network cabling between the management station and the
AP.
◆
Check that you have a valid network connection to the AP and
that intermediate switch ports have not been disabled.
◆
Be sure you have configured the AP with a valid IP address, subnet
mask and default gateway.
◆
Be sure the management station has an IP address in the same
subnet as the AP’s IP.
◆
If you are trying to connect to the AP using a tagged VLAN group,
your management station, and the ports connecting intermediate
switches in the network, must be configured with the appropriate
tag.
◆
If you cannot connect using Telnet, you may have exceeded the
maximum number of concurrent Telnet/SSH sessions permitted.
Try connecting again at a later time.
Cannot access the CLI
through a serial port
connection
◆
Be sure you have set the terminal emulator program to VT100
compatible, 8 data bits, 1 stop bit, no parity, and the baud rate set
to 115200 bps.
◆
Check that the null-modem serial cable conforms to the pin-out
connections provided in the Installation Guide.
Forgot or lost the password
◆
Reset the AP to factory defaults using its Reset button.