Hardware manual

990-0000058-1000 Rev E Page 59

It is necessary to obtain a Returned Material Authorization (RMA) number prior to

returning any equipment to EdgeTech. This will help EdgeTech in recognizing your

equipment when it arrives at our receiving dock, and to assist us in tracking your

equipment while it is at our facility. The material should be shipped to the address

indicated. Please refer to the RMA number on all documents and correspondence as well.

All returned material must be shipped prepaid. Freight collect shipments will not be

accepted. The following steps apply only to material being returned from outside the

Continental United States. These steps should be followed carefully to prevent delays

and additional costs.

1. All shipments must be accompanied by three copies of your proforma invoice,

showing the value of the material and the reason for its return, if the reason is for

repair it must be clearly stated in order to come through customs faster and

without duties being charged. Whenever possible, please send copies of original

export shipping documents with the consignment.

2. If the value of the equipment is over $1000, the following Shipper’s oath must be

sent with the invoice. This oath can be typed on the invoice, or on a separate

letterhead. “I, ______________________________, declare that the articles

herein specified are the growth, produce, or manufacture of the United States; that

they were exported from the United States from the port of

_____________________, on or about _______________; that they are returned

without having been advanced in value or improved in condition by any process

of manufacture or any other means; and that no drawback, or allowance has been

paid or admitted hereof.”

Signed ______________________________

3. If there is more than one item per consignment, a packing list must accompany

the shipment. It is acceptable to combine the proforma invoice and packing list as

12. Returned Material Authorization