Safety Instructions

FAQs
When charging the charging case, the indicator is off.
Please ensure the charging case is correctly connected with power source.
No sound
Check if the earbuds are operating.
Check if the earbuds volume are at an appropriate level.
Check if the earbuds are correctly connected with mobile phone.
Check if the earbuds are operating within a normal working range.
The call quality of the earbuds are not good.
Check if mobile phone is in an area with strong signal.
Please ensure the earbuds are within effective distance (10m) and no obstacle between the earbuds and
mobile phone.
When playing music, cannot control pause/play/previous track/next track via the earbuds.
Please ensure the paired device support AVRCP (Audio/Video Remote Control Profile) profile.