Specifications

ADVICE IN THE EVENT OF PROBLEMS
1) Broken PTC H20 (this trips if the water temperature detector fails or is disconnected)
Check connection between the detector and the circuit board. Check operation with cold tests.
2) No Expulsion (this trips if the smoke extraction speed sensor detects a fault)
- Check smoke extractor operation (speed sensor connection).
- Make sure the smoke duct is clean.
3) No fire (this trips if the thermocouple detects a smoke temperature lower than the value set, which it interprets
as the absence of flames)
There may be no flames because
- there are no pellets;
- too many pellets have smothered the flames;
- the maximum thermostat/pressure switch/water safety thermostat has tripped to “stop” the gearmotor.
4) No start (this trips if no flames appear and the start-up temperature is not reached within a maximum of 15
minutes).
There are two distinct cases
the flame does NOT appear Flames appear, but after the word "Start", the message
"Start Failed" appears
Check:
- combustion chamber position and cleanliness;
- if the heating element is working;
- room temperature (if lower than 3°C use a firelighter)
and damp. Try to light with a firelighter.
Check:
- if the thermocouple is working;
- start-up temperature setting in the parameters.
5) Power failure
Check the electrical connection and for voltage drops
6) Termoc broken (this trips if the thermocouple fails or is disconnected)
Check connection between the thermocouple and the circuit board. Check operation with cold tests.
7) Over temp (shutdown due to excessive smoke temperature)
Excessive smoke temperature may be caused by: the type of pellet, smoke extraction fault, blocked duct,
incorrect installation, or gearmotor "drift".
8) H2O Alarm (this trips if the water temperature detector reads a temperature of above 90°C)
Excessive temperature may be caused by:
undersized system: have the TAC enable the ECO function;
clogging: clean exchange pipes, the combustion chamber and smoke outlet.
Pellets can NOT fall into the combustion chamber for the following reasons:
• There are no pellets: fill the hopper.
• The screw feeder is empty: fill the screw feeder by pressing the + and - keys together.
• Some pellets have jammed in the hopper: empty the pellet hopper with a vacuum cleaner.
• The gearmotor has broken down.
• The pressure switch has “disconnected” the electrical power supply from the gearmotor: check
installation, smoke duct cleanliness, and pressure in the extractor. Check using a volt-ohm-milliammeter
or fit a temporary jumper.
• The screw feeder safety thermostat has “disconnected” the electricity power supply from the gearmotor:
make sure there is no overheating. Check using a volt-ohm-milliammeter or fit a temporary jumper.
• The excess water temperature safety thermostat has “disconnected” the electricity power supply from the
gearmotor: check if there is water in the stove. Press the button behind the stove to reset. It is essential to
contact a TAC before starting up again.
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