User's Manual

ChapterXAppendix
10.1Troubleshooting
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Pleasedon’tpanicwhenyoufoundthisIPCameraisnotworking
properly.BeforeyousendthisIPCamerabacktous,youcandosome
simplecheckstosaveyourtime:
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Problemdescription Possiblesolution(s)
Can’tconnecttoIPCamera 1) PleasechecktheIPaddressofIPCameraagain.
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2) Pleasemakesurethenetworkcableiscorrectlyconnected
toyourlocalareanetwork.
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3) PleasemakesurepowercableiscorrectlyconnectedtoIP
Camera .
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4) PleasemakesureIPCameraisswit chedon(theLEDligh
t
s
onIPCamerawilllightup),ifLEDlightsarenotswitched
offbyconfigurationmenu(System‐>Basic‐>LEDlight).
NoIPCamerafound 1) ‘Autosearch’functiononlyworksonIPCameraslocated
onlocalareanetwork.
Noimage 1) IftheplacewhereIPcameraisinstalledistoodark,tryto
addsomelightswhenpossible.

2) Checkifthere’sanythingcoveringthelens.
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