User guide

84
filter, try to connect the access point
to another computer.
e. Set your computer to obtain an IP
address automatically (DHCP), and
see if your computer can obtain an IP
address.
f. If you are experiencing problems after
a firmware upgrade, please contact
your dealer of purchase for help.
I can’t locate the
access point with
my wireless client.
a. Check if “Broadcast ESSID” (in the
“Wireless Advanced” section of the
browser-based configuration
interface) is “Enabled” or “Disabled”. If
“Disabled” you need to input the
ESSID into your wireless client
manually.
b. Try moving closer to the access point
File transfers are
slow or frequently
interrupted.
a. Try to move closer to where the
wireless access point is located.
b. Try again later. Your local network
may be experiencing technical
difficulties or very high usage.
c. Change channel number.
I can’t log onto the
browser-based
configuration
interface: incorrect
password.
a. Password is case-sensitive. Make sure
the “Caps Lock” light is not
illuminated.
b. If you do not know your password,
restore the device to factory settings.
The access point is
extremely hot.
a. It is normal for the access point to
heat up during frequent use. If you
can safely place your hand on the
access point, the temperature of the
device is at a normal level.
b. If you smell burning or see smoke
coming from access point or A/C
power adapter, then disconnect the
access point and A/C power adapter
immediately, as far as it is safely
possible to do so. Call your dealer of
purchase for help.