Quick Installation Guide

Troubleshooting

1. The System LED does not light up.

a. Make sure that the Router Adapter is properly plugged into a power outlet.

b. Make sure the power outlet is active (working) by plugging another electric

device into it.

c. Re-plug the Router Adapter to the power outlet. If the system LED is still failed

to light up, contact your local dealer for technical support.

2. The WAN LED does not light up.

a. Make sure that the Ethernet cable (RJ-45) is properly connected to the Router

Adapter’s Ethernet port.

b. Make sure that the other end of the Ethernet cable (RJ-45) is properly

connected to the computer LAN card or to you Cable/xDSL Ethernet port.

c. Make sure your computer LAN card is properly installed and configured.

d. Make sure your Cable/xDSL broadband access is working and configured

correctly.

e. Contact your local dealer for technical support if the Ethernet LED is still failed to

light up after the above procedures.

3. I can’t access the Internet.

a. Ensure that all cables are connected properly. Try a different Ethernet cable.

b. Check if you can access the web based configuration interface. If not, please

ensure your computer is set to use a dynamic IP address. Refer to the user

manual for guidance if you are unsure how to do this.

c. Login to the web based configuration interface and go to Internet > WAN Setup

and check that the connection type is correct. If you are unsure which internet

connection type you have, please contact your Internet Service Provider (ISP).

d. Connect your computer directly to your modem and check if you can access the

internet. If you can’t, please contact your Internet service provider for

assistance.

4. I can’t open the web based configuration interface.

a. Please ensure your computer is set to use a dynamic IP address. Refer to the

user manual for guidance if you are unsure how to do this.

5. How do I reset my device to factory default settings?

a. To reset the device back to its factory default settings, press and hold the

WPS/Reset button for over 10 seconds, until the power LED begins to flash.

Please wait a few minutes for the product to restart. When the device restarts,