User Manual

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IV-3. Troubleshooting
If you are experiencing problems with your WiFi Extender, please refer to this
troubleshooting guide before contacting your dealer of purchase for help.
Scenario
Solution
I can’t log onto the
browser-based
configuration
interface.
a. Please check that the WiFi Extender is correctly
inserted into a power socket and check the LEDs on
the front panel. If the WiFi Extender is initializing
after being switched off or restarted, wait for a 2
minutes and try again.
b. Make sure you are using the full, correct URL:
http://edimaxext.setup
c. If you are using a MAC or IP address filter, try to
connect the WiFi Extender using a different
computer.
d. Set your computer to obtain an IP address
automatically (DHCP), and see if your computer can
obtain an IP address.
e. Ensure that all other Wi-Fi/Ethernet adapters are
disabled or disconnected.
f. Password is case-sensitive. Make sure the “Caps
Lock” light is not illuminated.
g. b. If you do not know your password, restore the
device to factory settings.
I can’t establish a
connection to my
WiFi Extender.
a. If encryption is enabled, please re-check WEP or
WPA passphrase settings on your wireless client.
The password is case-sensitive. Make sure the
“Caps Lock” light is not illuminated.
b. Try moving closer to the WiFi Extender.
c. Switch off the WiFi Extender and switch it back on
after 10 seconds.
d. Please check that the WiFi Extender is correctly
inserted into a power socket and check the LEDs on
the front panel.
File downloads are
very slow or
frequently
interrupted.
a. Reset the WiFi Extender
b. Try again later. Your local network may be
experiencing technical difficulties or very high
usage.
c. Change channel number.
The WiFi Extender is
a. It is normal for the WiFi Extender to heat up during