User Manual

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V. FAQs

1. How do I setup a VPN server?(router mode only)

a. A VPN server can be used for remote access to your

network as well as for additional security & privacy.

VPN Server to setup the server. A VPN client such as

OpenVPN is required on your network device to access

the VPN remotely.

2. I can’t access the Internet.

a. Ensure that all cables are connected properly. Try a different Ethernet cable.

b. Check if you can access the web based configuration interface. If not, please

ensure your computer is set to use a dynamic IP address.

c. Login to the web based configuration interface and go to Internet > IPv4

Settings and check that the login method/connection type is correct. If you are

unsure which internet connection type you have, please contact your Internet

Service Provider (ISP).

d. Connect your computer directly to your modem and check if you can access the

internet. If you can’t, please contact your Internet service provider for

assistance.

3. I can’t open the web based configuration interface.

a. Please ensure your computer is set to use a dynamic IP address.

4. How do I reset my device to factory default settings?

a. To reset the device back to its factory default settings, press and hold the Reset

button for over 10 seconds, until the Internet LED begins to flash. Please wait a

few minutes for the product to restart. When the device restarts, all settings will

be reset. Default settings are displayed on the product label on the back of the

device.