Troubleshooting Guide

STEP 4-CONTINUED

WHEN MEASURING VOLTAGE ACROSSS THE TOP OF THE ELEMENTS YOU

WILL GET A VOLTAGE READING.

REMEMBER– YOU MUST HAVE WATER RUNNING IN ORDER FOR THE ELE-

MEMTS TO ACTIVATE AND DRAW POWER.

IF YOUR LED DISPLAY IS LIT AND YOU HAVE WATER RUNNING THROUGH

THE UNIT AND HAVE 0 VOLTAGE READING WHEN MEASURING WITH

PROBES ON EACH SCREW -PERFORM THE SAME TEST, BUT THIS TIME

PLACING ONE PROBE ON ONE SCREW AND THE OTHER PROBE TO

GROUND. DO THE SAME ON THE OTHER SCREW. IF YOU ARE GETTING

VOLTAGE READINGS WHEN TESTING ON ONE SCREW TO GROUND BUT

NO VOLTAGE WHEN MEASURING FROM SCREW TO SCREW YOUR ELE-

MENT MIGHT BE BAD AND MUST BE REPLACED.

NOW– REMEMBER YOU MUST HAVE SEVERAL HOT WATER APPLICATIONS

RUNNING SUCH AS A TUB, SHOWER AND SINKS TO ENSURE THE UNIT

FORCES THE OTHER ELEMENTS TO DRAW POWER.

STEP 4-B

THIS TEST IS TO MEASURE AMPERAGE DRAW ON EACH ELEMENT. THIS

IS DONE BY USING THE CLAMP PORTION OF THE METER AND CLAMPING

AROUND THE RED WIRE THAT COMES FROM THE TOP OF THE BLACK

ROUND THERMOSTATS LOCATED ON THE SILVER PLATE TO THE HEAT-

ING ELEMENT.

WHILE WATER IS RUNNING GET THE AMPERAGE DRAW FOR EACH ELE-

MENT. AGAIN FROM RIGHT TO LEFT SINCE ELEMENTS ACTIVATE IN SE-

RIES. THE FIRST ELEMENT WILL DRAW FULL AMPERAGE BEFORE THE

SECOND ELEMENT STARTS TO DRAW ANY AMPERAGE.

IT IS IMPORTANT TO FOLLOW THESE STEPS AND WRITE DOWN THE

READINGS/RESULTS.

THESE STEPS WILL ASSIST IN A QUICK RESOLUTION TO ANY ISSUES

YOU MIGHT HAVE WHEN CONTACTING OUR TECHNICAL SUPPORT

DEPARTMENT.

THE LAST PAGE IS DESIGNED TO DOCUMENT ALL READINGS

SHOULD YOU HAVE ANY QUESTIONS BEFORE, DURING OR AFTER IN-

STALLATION YOU CAN CONTACT OUR TECHNICAL SUPPORT DEPARTMENT

TOLL FREE AT 877-474-6473

Email: info@eemaxinc.com

Or visit our web site at