Installation Guide and Manual

21
TECHNICAL SUPPORT
TECHNICAL SUPPORT FORM
PERFORM STEPS BELOW BEFORE CALLING TECHNICAL SUPPORT
WATER HEATER
MODEL # ____________________________________ SERIAL # ____________________________________
Inlet Water Pressure ____________________ Inlet Water Temperature ____________________
Notifications ______________________________________________________________________________________________
______________________________________________________________________________________________
Incoming Voltage
(FIG 1)
L1 ____________
L2 ____________
L3 ____________
Testing Elements
Amp draw on each heating element, Record current
values from display during operation.
EB1 ______ EB2 ______ EB3 ______
Testing Elements (fig 2)
Ohm out heating elements:
E1 ____Ω E2 ____ Ω E3 ____ Ω
E4 ____ Ω E5 ____ Ω E6 ____ Ω
GPM FLOW RATE _____________
LOAD PERCENTAGE (1): _____________
LOAD PERCENTAGE (2): _____________
LOAD PERCENTAGE (3): _____________
FIG 2
FIG 1