Owner's Manual

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How do I set up eero?

New to eero or just curious how long it takes to get your network set up? It’ll only take a few

minutes, and your life will never be the same! Trust us.

Our app will walk you through the process and do most of the heavy-lifting, but here’s a quick

overview of what to expect.

Before you begin:

Setup requirements

 In the box:

o Ethernet cable

o eero(s)

o Power cord(s)

 What you’ll need:

o eero iOS or Android app

o A 1st or 2nd-generation eero (eero Beacons cannot be used to start a network)

o Mobile device with a data connection (If you don't have access to a data connection, see

our workaround instructions here.)

o Internet service

o Cable or DSL modem (if required)*

o *Don’t know what a modem is? Unsure if you have one? Find out here.

Here is how to get started getting your eero network online:

STEP 1: Download the eero app for iOS or Android:

Download the eero app – you can find it on the Apple Store or Google Play. eero supports both

iOS and Android (check here for details on the versions we support). You’ll need the app to set

up your eero network. You won’t be able to set up your system on a web browser.

Summary of content (8 pages)

PAGE 1
How do I set up eero? New to eero or just curious how long it takes to get your network set up? It’ll only take a few minutes, and your life will never be the same! Trust us. Our app will walk you through the process and do most of the heavy-lifting, but here’s a quick overview of what to expect.
PAGE 2
STEP 2: Tell us about your home When you open the eero app for the first time, we will first ask you to tell us a bit more about your home. This allows us to make suggestions on where to place your additional eeros.
PAGE 3
STEP 3: Create an eero account You’ll need to enter your phone number and email address. We’ll send a verification code to your mobile phone or email address. Enter this code on the verification screen of the app to create your account. STEP 3: Set up your eero The eero app will guide you through setting up your gateway eero. It’s three easy steps: 1. Unplug your modem. If you have other wireless equipment connected to your modem, please unplug it as well. 2.
PAGE 4
Tap Next and your eero will complete setup! STEP 5: Add eeros to your network Once you’ve set up your gateway eero, the eero app will walk you through steps to set up additional eeros or eero Beacons on your network. eeros can be added wirelessly or by Ethernet backhaul, while eero Beacons can only be added wirelessly. If you need help with placement, we’ve got lots of tips here.
PAGE 5
Step 6: Connect devices to your eero network One final (and important) step is to remember to connect all of your devices to your new eero network. To do this, simply find your eero network on your device, enter the network password that you’ve created, and get connected. If you experience any trouble reconnecting specific devices to your new eero network, try disconnecting and reconnecting WiFi on the device.
PAGE 6
How do I set up my eero if I want to keep my existing router? To get the most out of your eero WiFi system, we recommend having your eero WiFi system replace your current router and having your gateway eero plugged directly into your modem. However, if you'd like to keep using your existing router, you absolutely can. In this scenario, you will have two options for using your eeros: putting them in bridge mode or double NAT-ing them. We will go a bit more into each of these use cases below.
PAGE 7
What advanced features does eero support? The following advanced features can be found from within the Network Settings page of the eero application menu:      Static IP address setup: Once you've created your eero network, you can manually set a static IP address in the eero app. Open the eero app menu and tap on Network Settings. Under the Advanced features menu, tap Internet connection. Tap the Static IP bubble, and enter the information required for your device.
PAGE 8
How do I configure port forwarding? Port forwarding can be configured in Advanced settings in the eero app. To set up port forwarding, follow these steps: 1. 2. 3. 4. 5. 6. 7. 8.