Owner's Manual

STEP 3: Create an eero account

You’ll need to enter your phone number and email address. We’ll send a verification code to

your mobile phone or email address. Enter this code on the verification screen of the app to

create your account.

STEP 3: Set up your eero

The eero app will guide you through setting up your gateway eero. It’s three easy steps:

1. Unplug your modem. If you have other wireless equipment connected to your modem, please

unplug it as well.

2. Connect your eero (not eero Beacon) to your modem using the Ethernet cable. You can use

either of the Ethernet ports on the back of your eero.

3. Plug your eero in with the power adaptor that came in the box. Then plug your modem back

into power. For placement tips, including DO's and DON'Ts, visit here.

STEP 4: Create your eero network

Now that you’ve got everything plugged in, it’s time to create your eero network.

After tapping Next, the eero app will begin to look for your eero. You will notice that your

gateway eero's LED will begin to flash blue and then turn solid once found. Once your eero has

been detected, you will select a name for your eero, such as its location.

 If prompted, you may need to enter your eero’s serial number, which is located on a sticker

attached to the bottom of your eero. Just look for a barcode with the letters SN on it – it’s small,

but it’s there.

Once you've selected a name for your eero, you will choose your network name (SSID) and

network password. This is how devices will join your network.

 If you’re replacing an existing router, one easy option for choosing a network name (SSID) and

password is to simply reuse your current SSID and password. This way, you won’t have to

reconnect devices that were previously on the network.

 Keep in mind that running two networks with the same SSID can be problematic. If you have a

modem/router combo device – a single unit, often rented from your ISP that acts as your

modem and router – please be sure to enable bridge mode on that device. Need help? Give us a

call and we’ll walk you through it.