Owner's Manual
How do I configure port forwarding?
Port forwarding can be configured in Advanced settings in the eero app.
To set up port forwarding, follow these steps:
1. Open the eero app on your phone
2. Tap on the hamburger menu icon in the top left corner
3. Choose Network Settings
4. On the bottom of the screen, tap "Advanced settings"
5. Once you’re in Advanced settings, tap Reservations & Port Forwarding
6. Proceed to Add a reservation
7. Assign permissions to an already connected device, or manually add a new device
8. You can now edit the permissions with a specific IP address, MAC address and open a specific
internal/external port. You can also select a protocol for both TCP & UDP or either TCP or UDP
9. When you’ve finished editing permissions and selecting protocols, click Save on the top right
corner
Hairpin NAT support
Hairpin NAT — also known as NAT loopback and Hairpinning — is an advanced network
feature that allows you to access port forwarded devices from inside the network using an
external IP address — is now automatically enabled for all networks running eeroOS version 3.3
or later. You can check your network version by following these steps.
In order to use this feature, you will need to have configured a port forward on your network and
ensure that the port needed to reach the network isn't blocked by another device (such as an
upstream router)
Does eero support NAS?
eero supports network attached storage (NAS). You can use one of the additional Ethernet ports
on your eero to attach wired devices, like a NAS attachment, as long as your NAS supports a
connection through Ethernet. Currently eero does not support connecting NAS over USB.