Owner Manual
Carpet-Maintenance
Modular and Broadloom
We believe that clean carpet is important. Most impor-
tantly, proper programmed maintenance promotes a
healthier environment. Therefore, it is the intent of this
document to provide information that will keep your
carpet looking its best. Clean carpet can be accomplished
by properly selecting the maintenance system that best
meets your needs. The next step is to program the sys-
tem so as to always provide great looking carpet and at
the same time protect your carpet investment by extend-
ing not only its beauty, but its life as well.
We believe the following information will be greatly
helpful, making carpet maintenance a seamless experi-
ence. However, it is not intended to cover every building’s
requirements or situation. It is therefore necessary for
trained personnel to evaluate this information and
implement proper maintenance procedures that will
work for your individual space.
As for planning your maintenance program, certain
areas will require increased attention. High spillage
areas such as food service, coee service, main entrances,
elevators and trac lanes require particular attention.
The maintenance of your new carpet is not complicated.
There are four carpet maintenance categories:
• Preventative,
• Daily
• Interim
• Restorative
Each category is very important and one is dependent
upon the other. There must be a maintenance plan that
includes all four categories.
Your carpet maintenance program is the key to having a
great looking carpet every day.
I. Preventive Maintenance
A. Mill applied topical protection.
B. Entrance Mats
• 85% of carpet soil comes into the building on shoe soles.
Viable walk-o mats at all entrances are needed to trap
and hold soil before it is tracked into the interior oor
surfaces. A minimum of 15 feet of walk-o matting is
needed.
• Consider carpeting elevator cabs.
II. Daily Maintenance
A. Vacuuming: See CRI listing at www.carpet-rug.org for
complete vacuum listing.
• Vacuuming can reduce 80% of the of dry soil on a
daily basis.
B. Spot and stain removal: See CRI listing at www.
carpet-rug.org for complete spot cleaner listing.
• Ideally, spot and stains should be removed immediately.
Some food dyes and liquids are capable of producing
permanent stains. Without fail, all spots, spills, gum,
and stains must be removed daily.
• Pretest all cleaning agents on a scrap piece of the carpet
or in an inconspicuous area. Allow the test area to dry.
If there is any color change, do not continue. Pretest
until a safe cleaning agent is obtained.
• Liquid Spills – blot thoroughly with white cotton
toweling, or use a “mini” extractor to remove spills.
Wicking action will cause soaked or untreated spills to
recur during routine extraction cleaning.
• Dry Stains - gently break up dry soil with a spoon, and
then vacuum. Moisten the area with a pre-tested spotter.
Gently agitate the area using a clean white cotton tow-
eling. Thoroughly blot dry with dry cotton toweling.
Repeat these steps until the spot is removed.
• Dicult Spots - Oils, grease, ink, fruit drinks, wine,
plant food, urine, oxy type cleaners, oven cleaner,
toilet bowl cleaner, dyes, drain cleaners, mildew
removers, insectisides, foot powders medicines, acids,
bleachers, etc., may damage the carpet bers or re-
quire specialty spotters for removal.
3/29/18