User Guide

Chapter 1 Introduction To RoboInfo
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Other helpful resources
A good list of resources can make all the difference in terms of support,
guidance, and inspiration. As the recognized leader in user assistance
development solutions, eHelp Corporation leads the way by offering a list of
helpful resources on our Web site at www.ehelp.com.
You’ll find the latest user assistance resource information, including books,
periodicals, helpful Internet links, training, and more. Also, take advantage of
the Help Community, an innovative and comprehensive online support resource
that is constantly updated and open to everyone. This Internet-based support
community combines the knowledge of eHelp customers, with the technical
skills of our support team. Just go to www.helpcommunity.ehelp.com. The
online support resources of the Help Community include the following:
Knowledge Base
Finding solutions to issues is easy in this online source of technical support
issues and answers. The Knowledge Base is a repository of constantly updated
product troubleshooting tips, procedures, and frequently asked questions.
Forums
Forums are the place to go when you are looking for interactive, peer-to-peer
support and networking, as well as technical expertise. Each forum is monitored
by our technical support staff who can answer your question if your peers
cannot. No question goes unanswered in the forums.
Tips and Tricks
We constantly update our list of time saving tips and tricks to help you get the
most out of RoboInfo.
Publications
Understand complex issues and new trends in the user assistance industry by
downloading helpful information written by industry experts.
Community Events
On a regular basis, the Help Community hosts events led by industry experts
who answer questions you have about their area of expertise.