DIVA Mobile PC Card User’s Guide 206-153-02
Second Edition (February 1998) 206-153-02 DIVA is a trademark of Eicon Technology Corporation. IBM and PC AT are registered trademarks of International Business Machines Corporation. UltraPort is a registered trademark of TDK Systems, Inc. Hayes is a registered trademark of Hayes Microcomputer Products, Inc. MNP is a registered trademark of Microcom Corp. PCMCIA is a registered trademark of Personal Computer Memory Card International Association. Windows is a registered trademark of Microsoft Corp.
Contents Getting Started 5 Introduction.................................................................................. 6 Packaging..................................................................................... 7 Requirements ............................................................................... 8 Installation ................................................................................... 9 Installation of the DIVA Mobile PC Card ...........................
Commands, Codes, and Protocols 33 AT Commands and Result Codes .............................................. 34 Error Correction Commands............................................... 35 Caller ID Commands........................................................... 36 S-Register Summary ............................................................ 36 Result Codes ........................................................................ 37 ISDN Protocols .....................................................
Chapter 1 Getting Started
Introduction DIVA Mobile is the ideal hardware platform for high-speed connectivity under almost any condition. With an ISDN BRI port, a V.34 modem port, and the ability to transmit analog data via ISDN, it provides the best possible dialup access from just about any location. And with full Plug & Play support, DIVA Mobile is easy to install and easy to use. This guide shows you how to install DIVA Mobile PC Card and the DIVA for Windows 95 software.
Packaging Before installing the DIVA Mobile verify the contents of your package. Your package should include the following: • a DIVA Mobile PC Card • an ISDN RJ 45 cable • an ISDN dongle for connecting the RJ 45 cable to the DIVA Mobile • a modem RJ 11 cable • this manual • DIVA for Windows 95 software (three 3.
Requirements To use DIVA Mobile, you need the following: • An 80386, 80486, Pentium, or compatible notebook • A type II or III PC Card (also called PCMCIA) slot • Windows 95 • At least 4 MB of free hard disk space • At least 8 MB of RAM • A 3.5 inch disk drive (to install the DIVA Mobile support software) If you want to make modem connections, you will need access to a regular telephone jack. If you want to make ISDN connections, you will need access to a Basic Rate Interface line.
Installation If you have installed a former version (only 1.0 or 1.1), or a former beta version of DIVA for Windows 95, or if you use a former version of the Microsoft ISDN Accelerator Pack, you may encounter conflicts due to different versions. To avoid such conflicts, follow these steps before you install the DIVA for Windows 95 software for the DIVA Mobile PC Card. 1 Close all applications. From the Control Panel start the System applet. 2 Go to the “Device Manager” tab and select “Network adapters”.
Installation of the DIVA Mobile PC Card 1 Close all applications on your notebook. 2 Connect the ISDN S/T dongle to the DIVA Mobile’s ISDN socket (the larger one); connect the modem cable into the DIVA Mobile’s analog socket (the smaller one which has only 4 poles). See the schema below for that: Analog Modem Cable ISDN S/T Dongle ISDN Cable DIVA Mobile PC Card Note: If you prefer, you can attach the cables after the DIVA Mobile has been inserted into the Notebook.
Software Installation under Windows 95 Note: If you are using Windows 95 OEM Software Release 2 (OSR2) please refer to the section “Software Installation under Windows 95 OEM Software Release 2 (OSR2)” on page 12. Note: After you have inserted the DIVA Mobile into your notebook, Windows 95 detects the new hardware and recognizes it as EICON DIVA Mobile. 1 From the Install New Hardware dialog box, select “Driver from disk provided by hardware manufacturer.” Click OK.
Software Installation under Windows 95 OEM Software Release 2 (OSR2) After you have inserted the DIVA Mobile into your notebook, Windows 95 detects the new hardware and recognizes it as EICON DIVA Mobile. 1 Windows 95 prompts you to install a Standard PCMCIA Card Modem. Click Next. 2 Windows 95 prompts again for the Standard PCMCIA Card Modem.
11 Windows 95 automatically detects the DIVA Mobile ISDN adapter and starts to install the software for the ISDN adapter. Follow the instructions displayed on the screen; when the DIVA for Windows 95 Setup Wizard appears go to the section “Using the ISDN Setup Wizard” below, and continue. 12 The Setup Wizard will copy all necessary files to your system. When finished, it will prompt you to reboot your system.
The following table lists the ISDN components currently available with the DIVA Mobile: Option Function Supports Eicon ISDN channel 0 and 1 Channels of the WAN Miniport driver for connections via the Windows 95 Dial-Up Network with channel bundling Remote access to company networks, Internet, MSN, CompuServe and multilink PPP (MLPPP). This option is automatically installed.
V.34 Modem Country Selector After you reboot your system, you must use the Modem Country Selector to specify the country where you are located. This will configure the DIVA Mobile for the local phone system. This country selector software is automatically installed during the DIVA Mobile installation (a Country Selector Logo will appear in the Task Bar on your Windows 95 screen). To start the Country Selector, double-click on the Country Selector icon (on the Task Bar).
Checking the configured components After you reboot your computer you can check which modems are installed. 1 From the Taskbar choose Start, Settings, Control Panel and doubleclick on System. 2 Select the Device-Manager and double-click on Modem. The EICON DIVA Mobile V.
North American users only. If you are using the S/T version of DIVA Mobile, you must install an NT1 between the ISDN wall jack and the card (connect the DIVA Mobile to the NT1, and the NT1 to the ISDN wall jack). You can obtain an NT1 from your Eicon Technology supplier or from a third party. 2 And/Or connect the modem’s RJ 11 cable to an analog wall jack either directly (North America only) or via a corresponding teleadapter.
6 Click OK to close the Device Manager tab. 7 You can now remove the DIVA Mobile from the notebook. 8 Restart your Computer.
Chapter 2 Applications
Introduction You can use the DIVA Mobile for the following tasks: • Sending and receiving electronic mail or faxes • Accessing other Internet resources, such as newsgroups and the World Wide Web • Accessing private commercial services, such as CompuServe forums • Logging on to a corporate network to transfer files and use LANbased electronic mail • Connecting to a host computer to perform client/server transactions Once configured, the DIVA Mobile can be used by all your communications application
Common Windows 95 Applications DIVA Mobile provides ISDN support for many common Windows 95 applications, such as: • Microsoft Internet Explorer • Dial-Up Networking • Microsoft Fax • Microsoft Exchange Client (sending and receiving electronic mail) • Microsoft NetMeeting For information on setting up these Windows 95 applications, consult the DIVA for Windows 95 online help (to access online help click Start on the Taskbar, and go to Programs/DIVA for Windows 95; select Support for 3rd party produc
Voice Functions DIVA Mobile provides the necessary hardware to support voice applications. When combined with voice software, and a built-in soundsystem, it allows your PC to function as a digital answering machine supporting voice mail, remote message retrieval, and more.
UltraPort will remain off until you: • re-enable it by entering AT*TJ1 • reset the modem by entering AT&F • remove and reinsert DIVA Mobile. Note: TAPI-applications do not require you to enter the AT commands directly in the application.
DIVA Mobile User’s Guide
Chapter 3 Solving Problems
Readme Files Before attempting to troubleshoot a problem with your DIVA Mobile, read the Readme file on the DIVA for Windows 95 setup disk. This will assure you are kept up to date on all known problems. DIVA Mobile not detected After inserting DIVA Mobile into your PC Card slot, Windows 95 does not detect the adapter. This could be due to the fact that the Card and Socket Services on your notebook (which are installed by default with Windows 95) are either not installed or incorrectly installed.
Start Up Problems With a few notebooks the Plug&Play installation of DIVA Mobile may result in resource conflicts or malfunctioning. This might be due to the Plug&Play hardware and software of the devices, or an improper installation of other hardware or software components. The DIVA for Windows 95 software does not influence the assignment of system resources. These problems can only be solved by the user. 1 Deinstall DIVA Mobile. 2 Deinstall all hardware components which are not used anymore.
Malfunctioning due to a covered resource conflict The DIVA Mobile hardware and software is installed, but after rebooting the PC the DIVA Mobile does not function. This usually occurs when a malfunctioning driver uses resources without signaling the system. To solve this problem modify the resources assigned to the DIVA Mobile. 1 From the Taskbar go to Start, Settings, Control Panel and double-click System. 2 On the Device Manager tab double-click Multifunction adapter.
System crash on 32-Bit-CardBus Controller PCs (from Windows 95 OSR2) DIVA Mobile has been successfully installed and detected, but after the first installation step (installation of the multifunction adapter) the PC freezes or shows a black or blue screen. This problem is usually caused by a combination of two factors: a shared interrupt and a PC hardware (BIOS) error. It may also occur if the Card and Socket Service drivers are old or not correct.
Hot Swapping (Modem Removal) Problems In general, you can remove and reinsert DIVA Mobile while the PC is on. Some applications, however, do not support “hot swapping”; problems may occur if you remove the DIVA Mobile while the PC is on. Note: Before removing DIVA Mobile close all applications which are using the adapter. In order to correctly remove DIVA Mobile during operation follow these steps: 1 Click the PC Card icon on the Taskbar next to the Windows 95 clock.
Troubleshooting The DIVA for Windows 95 driver includes a debugging tool called DITRACE. Refer to the online help chapter Debugging for more information on DITRACE. The online help is accessed by clicking Start on the Taskbar, going to Programs/DIVA for Windows 95, and selecting DIVA for Windows 95 help.
DIVA Mobile User’s Guide
Appendix Commands, Codes, and Protocols
AT Commands and Result Codes Note: The AT commands for the V.34 modem are standard modem commands which are realised via the hardware of DIVA Mobile. Factory default settings are stored in permanent memory. Italicized n or x denotes options to be supplied by user or software. 34 Command Function Default A Go off-hook and attempt to answer a call.
Command Function Default &Sn DSR control options &S0 &Tn Diagnostic test control &T5 &V Display current configurations — &Wn Save current profile in memory — &Yn Recall stored profile on power up &Y0 &Zn=x Store dial string n (to 34) to location x (0 - 3). — %En Control line quality monitor and auto retrain. %E2 %L Return received line signal level. — %Q Report the line signal quality. — \Kn Controls break handling. \K5 \Nn Mode selection.
Caller ID Commands Italicized n or x denotes options to be supplied by user or software. Command Function Default #CID=n Enable/disable Caller ID and format #CID=n S-Register Summary Default values are in decimal format.
Register Function Default S27 General Bit Mapped Options Status 73 (49h) S28 General Bit-Mapped Options Status 0 S30 Disconnect Inactivity Timer 0 S31 General Bit-Mapped Options Status 194 S32 XON Character 17 (11h) S33 XOFF Character 19 (13h) S36 LAPM Failure Control 7 S37 Line Connection Speed 0 S38 Delay Before Forced Hangup 20 S39 Flow Control Bit Mapped Options Status 3 S40 General Bit-Mapped Options Status 104 (68h) S41 General Bit-Mapped Options Status 195 S46
Code 38 Long Form Meaning 9 CONNECT 0600 Connection at 600 bps 10 CONNECT 2400 Connection at 2400 bps 11 CONNECT 4800 Connection at 4800 bps 12 CONNECT 9600 Connection at 9600 bps 13 CONNECT 7200 Connection at 7200 bps 14 CONNECT 12000 Connection at 12,000 bps 15 CONNECT 14400 Connection at 14,400 bps 16 CONNECT 19200 Connection at 19,200 bps 17 CONNECT 38400 Connection at 38,400 bps 18 CONNECT 57600 Connection at 57,600 bps 19 CONNECT 115200 Connection at 115,200 bps 33
Code Long Form Meaning 67 COMPRESSION: V.42 bis Connection using V.42 bis compression 69 COMPRESSION: NONE Connection without compression 76 PROTOCOL: NONE Connection without error correction 77 PROTOCOL: LAPM Connection in V.
ISDN Protocols 40 Region Protocol Australia national Belgium DSS1 and national Europe DSS1 France DSS1 and national Germany DSS1 and 1TR6 (1TR6 only behind a PBX) Japan national North America national NI1 and AT&T 5ESS Sweden national DIVA Mobile User’s Guide
Back Matter Technical and Regulatory Information
Technical Specifications Technical Data • • • • • • UART Rates: 300 to 115,200 bps Signal Output: -10±1 dBm Receiver Range: -10 dBm to -43 dBm PCMCIA Rel. 2.
Special Features • • • • MNP 2 to 4 error correction CCITT· V.42· LAP-M· error correction MNP 5 data compression CCITT V.42 bis· data compression Typical Power Requirements • • • • ISDN with S/T interface: 181 mA @ +5 V Modem: 196 mA @ +5 V Modem over ISDN: 275 mA @ +5 V Auto sleep mode: 48.
International Regulatory Information Regulatory Information for the USA FCC Warning Declaration of Conformity We: Eicon Technology Inc. 2155 Chenault Drive Suite 503 Carrollton, Texas USA 75006 1-800-80-EICON (972) 417-5515 Fax: (972) 417-5610 Declare under our sole legal responsibility that the product listed below to which this declaration relates, are in conformity with Part 15 of the FCC Rules.
particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient the receiving antenna Relocate the computer with respect to the receiver Move the computer away from the receiver Plug the computer into a different outlet so that computer and receiver are on different branch circuits.
To program this information into your facsimile, refer to the instructions in your facsimile software manual. If Problems Arise If your telephone equipment is not operating properly, immediately remove it from the telephone line, as it may harm the telephone network. If the telephone company notes a problem, it may temporarily discontinue service. When practical, it will notify you in advance of this disconnection. If advance notice is not feasible, you will be notified as soon as possible.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministére des Communications du Canada. Canadian Modem Requirements The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements.
Regulatory Information for Europe This equipment displays the CE 168 mark to show that it has been tested and found to fully comply with the Terminal Equipment, EMC and Low Voltage Directives (91/263/EEC, 89/336/EEC and 72/23/EEC, as amended by Directive 93/68/EEC). Notice regarding the use of the analog modem in the Federal Republic of Germany The analog modem has been approved by the responsible agency of the Federal Republic of Germany, BAPT, as only terminal equipment.
Limited Warranty Eicon Technology Corporation warrants to the original purchaser of this Eicon Technology Product that it is to be in good working order for a period of five (5) years from the date of purchase from Eicon Technology or an authorized Eicon Technology dealer.
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