User Manual

GB
- 34 -
Service information
We have competent service partners in all countries named on the guarantee certifi cate whose contact
details can also be found on the guarantee certifi cate. These partners will help you with all service re-
quests such as repairs, spare and wearing part orders or the purchase of consumables.
Please note that the following parts of this product are subject to normal or natural wear and that the
following parts are therefore also required for use as consumables.
Category Example
Wear parts* Feed roller, wire core, mass tongs
Consumables* Welding wire, nozzles, contact tube
Missing parts
* Not necessarily included in the scope of delivery!
In the eff ect of defects or faults, please register the problem on the internet at www.isc-gmbh.info. Ple-
ase ensure that you provide a precise description of the problem and answer the following questions in
all cases:
•
Did the equipment work at all or was it defective from the beginning?
•
Did you notice anything (symptom or defect) prior to the failure?
•
What malfunction does the equipment have in your opinion (main symptom)?
Describe this malfunction.
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