eircom 9000/9000A/9000A Twin Pack Cordless telephone User Guide
Dear customer, You have just acquired a new generation telephone and thank you for placing your confidence in us. This device has been manufactured with the utmost care. If you should have difficulties in operating it, we recommend that you consult this user manual. For further information please refer the helpdesk: 1850 60 20 60. This product follows a strategy of continuous development.
Recommendations and safety instructions ! For safety reasons, never put the handset in the base station without the battery inserted or without the lid on the battery compartment as this could cause an electric shock. To avoid damaging your handset/base, only use certified rechargeable batteries NiMH 1.2 V 650 mAh, never use no rechargeable batteries. Insert the batteries in the handset/base battery compartment respecting polarity.
Certain medical equipment and highly-sensitive machines or security systems may be affected by the transmission power of the telephone. In these cases we recommend adhering to the safety information. Your eircom 9000/9000A has anti-skid pads that should leave no traces on your furniture and ensure stability. However, given the the wide variety of finishes used by furniture manufacturers, traces may appear on surfaces in contact with the parts of your eircom 9000/9000A.
Contents Recommendations and safety instructions ......... 2 Discover... ......................................................... 8 Your phone .......................................................................... 8 The base ................................................................................................................................................. 8 The handset ..........................................................................................................................
Use the phonebook ............................................................ 23 Create an entry ................................................................................................................................... 23 Call the contact from their entry..................................................................................................... 23 Search for an entry .........................................................................................................................
Setting up... ..................................................... 34 The phone.......................................................................... 34 Changing the ringing tone ............................................................................................................... 34 Enabling/Disabling audio alerts ..................................................................................................... 34 Enabling/Disabling the silent mode..........................................
Enjoy... ............................................................ 45 The alarm .......................................................................... 45 Programming the alarm .................................................................................................................... 45 Finding out the alarm status............................................................................................................ 45 Enabling/Disabling the alarm.........................................
Discover... Your phone The base Model without answering machine (eircom 9000) 1 2 Caption Description 1 Handset location 2 button Paging/Pairing: • Short press: paging of handsets.
Model with answering machine (eircom 9000A) 1 2 3 4 5 Key Description 1 Handset location. 2 Short press: read / stop reading messages Key Description 4 Display: • Answering machine off: no display. • Answering machine enabled: - No new messages: a dash is displayed. - New messages have been received: the unread messages counter flashes and displays the number of messages received (up to 9). 3 Message deletion: • Long press in read mode: delete a message.
The handset 1 2 15 3 14 4 13 5 12 6 11 7 10 8 9 10
Key Description Key Description 1 Loudspeaker 9 Microphone 2 Graphic screen 10 Star key • Long press: unlock / lock the keyboard 3 Programmable / cancel shortcut key 11 Press and hold the key (refer to “Checking your mailbox”, page 36): • If the answering machine (eircom 9000A) is turned off: access to eircom messaging (*) • If the answering machine (eircom 9000A) is turned on: access to the answering machine (*) eircom messaging is eircom's answering machine on the network.
The screen THE ICONS DISPLAYED In standby mode or during use, your phone screen informs you of your phone’s current state through icons, and in particular: 1 2 3 TAM Calls Caption Description 1 Status icons Indicates your phone’s current state.
LOW TRANSMISSION MODE Your handset has a Low transmission mode It manages the radio transmission power required according to how far you are away from your base. + - + + - - Handset set-up + + - + 1 Take the batteries and the hatch provided in the packaging. 2 Turn over your handset and press the top of the hatch to release it. 3 Insert the batteries one by one according to their polarities as indicated in the illustration opposite.
Charging To charge your phone, place the handset on the base, making sure that the base is connected to an AC outlet. The battery charging icon moves to inform you that charging is in progress. The icon display stops moving when the batteries are charged. Notes To ensure optimum charging, leave the handset on the base for at least 15 hours when using the phone for the first time. During charging, the batteries may heat up. This is quite normal and perfectly safe.
Programmable keys Your phone has two so-called “programmable” keys allowing you to associate a shortcut to the menu you use most. This shortcut can then be accessed from the your phone’s home screen. These keys are also used to confirm or cancel an action in a menu. Programmable key... Use this key from the home screen to... Use this key from the menus to... Left Directly access the associated menu through the shortcut. • Confirm the current entry.
DETAILED BROWSER EXAMPLE: ADJUST THE DATE AND TIME Notes It is recommended to set the date and time accurately to allow you to follow the chronological order of your calls and messages. Notes If you have the Display number option, the date and time will, depending on your operator, be set automatically when you receive a call. To access the date and time setting menu: 1 Press the top or bottom of the browser key . The main menu is displayed on the screen.
Menu tree structure Contextual menu In conversation mode PHONEBOOK Option FIRST CALL < New > HANDSFREE VIEW LOUDSPEAK BASE (*) CALL CALL TRANSFER (**) EDIT SECOND CALL SEARCH PHONEBOOK RING TONE CALLS ADD NUMBER SECRET NEW ENTRY RECORD DELETE TRANSMIT SECOND CALL CALLS SWITCH INCOMING CALLS 3-PARTY CONF OUTGOING CALLS HANDSFREE EVENTS LOUDSPEAK BASE (*) PHONEBOOK CALLS SECRET ACCESSORIES RECORD (*) ALARM HANGING UP ROOM MONITOR.
SETTINGS PROGRAM KEYS DATE/TIME CONTRAST AUTO HANG UP AUTO PICKUP VOICE BOX No LANGUAGE KEYPAD LOCK RESTRICTION ADVANCED SET. SET HANDSET REGISTRATION BASE PRIORITY RESET HANDSET PERSON.REGISTR HANDSET NAME SET BASE REGISTR.
ANS.MACH. (*) MESSAGES PLAY DELETE OLD ANSWERING MODE OUTGOING MSG. PLAY CHANGE DELETE SETTINGS CALL SCREENING REMOTE CODE MODE ENREG. NO OF RINGS SPK.BS LEVEL (*) Only for the eircom 9000A model. Procedures in your booklet The procedures in your booklet are presented in the form of sheets.
Making and receiving calls... Managing a call Making a call 1 2 METHOD 1 1 Dial your contact’s number. 2 Press the key . METHOD 2 1 Press the key 2 Dial the number. 1 . 2 A beep sounds. At the end of the call, press the handset base. Receiving a call key and replace the handset on its 1 1 Press the 2 At the end of the call, press the handset key and replace the handset on its base. 2 key to take the call. A beep sounds.
Managing several calls Your phone allows you to take and manage several calls when you are already on the line. These calls can be managed with the Contextual menu. Receiving a second call During a call, a beep indicates the arrival of a second call. To take this call, press ACCEPT when the message is displayed on the screen. Your first call is put on hold and you can talk with the second caller. Making a second call Contextual menu > SECOND CALL Dial your contact’s number and confirm.
Talking with two contacts at the same time (3-party conference) Contextual menu > 3-PARTY CONF You can then talk with your two contacts at the same time. To end the 3-party conference, press the key . Using additional handsets You can associate additional handsets with your phone: You can then make and receive outside calls or calls between these handsets. Notes You first have to pair the handsets with the base. For further details, refer to the “Associating a new handset”, page 38 section.
Use the phonebook Create an entry Menu > PHONEBOOK > < New > Specify the required information by confirming at each step: • NEW NAME? : enter your contact’s name, • NEW NUMBER? : enter their number, • HOME, WORK, MOBILE or FAX : select the number type. Call the contact from their entry Menu > PHONEBOOK > Option > CALL Confirm or press the key or the speakerphone key directly. Search for an entry Menu > PHONEBOOK > Option > SEARCH Enter the first letter of the name and confirm.
Associating a ring tone with an entry Menu > PHONEBOOK > Option > RING TONE Scroll down the list of available ring tones and confirm. Adding another number to an entry Menu > PHONEBOOK > Option > ADD NUMBER Specify the required information by confirming at each step: • NEW NUMBER? : enter their number, • HOME, WORK, MOBILE or FAX : select the number type. Transferring entries from one handset to another Notes You must have at least two handsets paired on the same base.
Options during a call You can use the following options during a call: Enable/Disable loudspeaker (handsfree mode) HANDSET LOUDSPEAKER or (during a call) Or Or Contextual menu > HANDSFREE > Activ. or Disable BASE LOUDSPEAKER (EIRCOM 9000A ONLY) Contextual menu > LOUDSPEAK BASE > Activ. or Disable A confirmation screen is displayed. Notes When your battery charging icon displays the minimum, the handsfree mode is unavailable until the next charging cycle.
Adjusting the volume • To increase the volume, press . • To decrease the volume, press . Enabling/Disabling the secret mode (during a call) Or Contextual menu > SECRET > Activ. The secret mode allows you to temporarily mute the line so that you are not heard by the caller. Once enabled, the SECRET MODE message flashes on the screen. To disable SECRET MODE press Exit.
Locating your handset If you have misplaced your handset, press the handset rings. 27 key on your phone’s base.
Listening and Recording... (model eircom 9000A) IMPORTANT When you answering machine’s memory is full, the answering machine turns off. You have to read your messages and delete some to free up memory space. Enabling/disabling the answering machine Menu > ANS.MACH. > ANSWERING MODE > ON or OFF When the answering machine is enabled, the icon is displayed on the screen. Notes For further details on the settings of your answering machine, see section “Setting up...”, page 34.
Answering machine announcements Notes If you have not saved a personal announcement, the answering machine will automatically use the pre-recorded announcement. Saving your personal announcement Menu > ANS.MACH. > OUTGOING MSG. > CHANGE Confirm the instructions on the screen. Listening to your announcement Menu > ANS.MACH. > OUTGOING MSG. > PLAY The current announcement used is played.
Messages Listening to your messages FROM THE BASE Notes For better listening comfort, see section “Adjusting the volume of the messages heard from the base”, page 41. FROM THE HANDSET Menu > ANS.MACH. > MESSAGES > PLAY The messages are read in chronological order (from oldest to newest). At the end of the last message, the answering machine will stop automatically. Notes Depending on your operator and your subscription, your contact’s name and number are displayed on the screen.
Managing your messages When playing back messages, press the following buttons: TO... FROM THE BASE 1 press Go on to the next message Return to message the start of FROM THE HANDSET 1 press the Return to the previous message 2 presses Pause/Resume reading 1 press Stop/Start message again 1 short press Delete the message being read 1 long press 1 press Querying your answering machine remotely This function allows you to check your messages from outside.
Delete all your messages FROM THE BASE (1 long press) only for messages already read. FROM THE HANDSET Menu > ANS.MACH. > MESSAGES > DELETE OLD Confirm the deletion. Recording a conversation CAUTION The Penal Code prohibits the recording of a conversation without your contact’s knowledge. You have to obtain your contact’s authorization before using this function. Contextual menu > RECORD > Begin then End. Confirm the messages on the screen.
Answering machine settings Enabling/Disabling call filtering Call filtering allows you to take only the calls you want. Other calls will be recorded on the answering machine. Menu > ANS.MACH. > SETTINGS > CALL SCREENING > ON or OFF Changing the remote querying code You can give this code to anyone who needs to check their messages outside. Menu > ANS.MACH. > SETTINGS > REMOTE CODE > MODIFY CODE? Follow the instructions on the screen to change the code. Notes The default code is 0000.
Setting up... The phone Changing the ringing tone Menu > RINGER TONE > EXTERNAL CALL and INTERNAL CALL You can change the ringing tone of: • outside calls, • calls between handsets (intercom). Scroll through the pre-recorded ring tones and confirm. Enabling/Disabling audio alerts Menu > RINGER TONE > BEEPS > KEYTONE and CHARGER and BATTERY LOW The audio alerts apply to: • low battery, • keyboard keys pressed, • placing the handset on the base. Follow the instructions on the screen and confirm.
Defining programmable key shortcuts You can define a shortcut for the function(s) you use most. Menu > SETTINGS > PROGRAM KEYS Select the menu to be displayed as a shortcut for the left programmable keys, confirming each step. and right Setting the date and the time Menu > SETTINGS > DATE/TIME 1 Enter the DATE: in as DD/MM/YY. 2 Enter the TIME: starting with the hours and then the minutes. 3 Confirm your entry. For further details, refer to the “Illustration”, page 15 section.
Changing your mailbox number Notes The eircom messaging number is preconfigured for fast access to your mailbox (171). Menu > SETTINGS > VOICE BOX No Enter the mailbox number and confirm. There are two ways of recording messages: • Answering machine enabled: the messages are recorded on your eircom 9000A’s internal answering machine. • Answering machine disabled: messages are handled by your operator mailbox. Checking your mailbox If the answering machine is disabled, press and hold key.
Enabling/Disabling keyboard locking This function allows you to lock the keyboard when you are not on line. (long press) FROM THE HANDSET Menu > SETTINGS > KEYPAD LOCK Follow the instructions on the screen and confirm. Notes To unlock the keyboard, make a long press on . Defining banned calls (Parental Control) You can inhibit calls to numbers with surcharged prefixes or international calls, for example, by defining up to 5 profiles. Menu > SETTINGS > RESTRICTION 1 Enter the base code and confirm.
Changing the default code Menu > SETTINGS > ADVANCED SET. > CHANGE CODE Enter the old and then the new code and confirm. Allow/Prevent the sharing of a call with another handset Notes If you disable the intrusion mode, you will not be able to share a call in process with another handset. Menu > SETTINGS > ADVANCED SET. > SET BASE > INTRUSION Follow the instructions on the screen and confirm. The handset Associating a new handset Your phone allows you to associate other handsets with the base.
Define the priority base for a handset This function allows you to specify the priority base to be used for making calls. Notes Only if you have paged/paired the same handset on several bases. Menu > SETTINGS > ADVANCED SET. > SET HANDSET > BASE PRIORITY Select the base that the handset should use first. Notes The automatic mode avoids you having to specify a priority.
Customizing the handset’s registration You can customize the following information: • your base’s name, • the handset’s registration number. Menu > SETTINGS > ADVANCED SET. > SET HANDSET > PERSON.REGISTR FROM THE HANDSET: 1 Select the base number and confirm. 2 Enter the new base name and confirm (optional). 3 Enter the base code. Notes The default code is 0000. FROM THE BASE: 4 Enabling the paging mode. Refer to section “Enabling the paging mode”, page 41.
The base Enabling the paging mode You enable the paging mode when you associate an additional handset, for example. Press the paging button for several seconds. Or Menu > SETTINGS > ADVANCED SET. > SET BASE > REGISTR.MODE • On the eircom 9000 base: the base is in paging mode. • On the eircom 9000A base: a dash flashes on the display, meaning that the base is in paging mode. Once the handset is registered, the paging mode is automatically exited.
Resetting the base When you reset your base, all the settings are returned to their initial values (factory settings), except for the phonebook. Menu > SETTINGS > ADVANCED SET. > SET BASE > RESET BASE Follow the instructions on the screen and confirm. Removing a handset registered on the base Menu > SETTINGS > ADVANCED SET. > SET BASE > DELETE HANDSET 1 Enter the base code and confirm. Notes 2 The default code is 0000. Select the handset number and confirm.
The line IMPORTANT We do not recommend that you change line settings without first contacting your operator, as this may result in your phone line being disconnected. Changing the network type You can connect your phone to a public or private network. Menu > SETTINGS > ADVANCED SET. > SET LINE > NETWORK TYPE > PRIVATE or PUBLIC Follow the instructions on the screen and confirm. Changing the dialling type You can use a voice frequency or pulse based dialling system. Menu > SETTINGS > ADVANCED SET.
Defining the outside call prefix (PABX) You can define the outside call prefix if you use your phone on a private automatic branch exchange. For further details, refer to the “Lexicon”, page 52 section . Menu > SETTINGS > ADVANCED SET. > SET LINE > PABX PREFIX > ACTIVATE / DEACTIVATE or PREFIX or EDIT LENGTH The following options are available: • ACTIVATE / DEACTIVATE : to define the prefix status. • PREFIX : to enter the number that allows you to access the outside line.
Enjoy... The alarm Notes The alarm sounds for 60 seconds through the handset speaker. To stop the alarm clock, press any key on the handset. Programming the alarm Menu > ACCESSORIES > ALARM To program the alarm: 1 Depending on the alarm status, enable or disable the ALARM function. 2 If necessary, change the ring tone. 3 Select the time at which you want to be woken up. For further details, refer to the following sections.
Changing the ringing tone Menu > ACCESSORIES > ALARM > RINGER TONE Scroll down the list of available ring tones and confirm. Defining the wake-up time Menu > ACCESSORIES > ALARM > SET TIME Follow the instructions on the screen and confirm. The Surveillance mode This function allows you to monitor a room, by placing the first handset (transmitter) in the room to be monitored, and the second handset (receiver) near you. Notes You must have at least two handsets registered on the same base to use this mode.
Disabling the surveillance mode Press Off on the receiving and calling handsets.
Tracing your calls... Call logs Logs are lists of numbers or events received by your phone. Depending on your operator, call logs contain the following information: • your contact’s name or number, • the call time or date. Viewing the received and dialled call log Menu > CALLS > INCOMING CALLS or OUTGOING CALLS Scroll through the list of stored numbers. You can use the options described in section “Managing incoming or outgoing calls”, page 48.
The events log The NEW EVENT! message informs you that you missed a call or message. Checking new events NEW EVENT! + Or Menu > CALLS > EVENTS > VIEW NEW EVENT! Select the event and confirm. Enabling/Disabling event notification Menu > CALLS > EVENTS > ACTIVATE or DEACTIVATE Disable this function to delete the display of the NEW EVENT! message.
Environmental information Environmental impact Electrical and electronic appliances are an integral part of our daily lives, but sooner or later they end up as waste. WEEE disposed of to land ll, incinerated or recovered without any pre-treatment has the potential to cause serious consequences for the environment and human health. You will nd a crossed out wheeled bin symbol on the base of the telephone. The symbol means that the equipment should not be disposed of with general household waste.
Guarantee a) The eircom 9000/A has a warranty of 12 months and is guaranteed to be free from defects in materials and workmanship during that period. b) Should your eircom 9000/A fail to function properly please call the helpdesk on 1850 60 20 60. c) The product must have been used for the intended purpose and must not have been subjected to wilful or accidental damage.
Lexicon Term Definition Pairing The pairing mode allows you to associate devices that have to operate in pairs (for example, a phone base and its handset) in compliance with the GAP standard. Private automatic branch A PABX is primarily used to connect the telephones of a exchange private entity on to the public telephone network. (PABX, Private Automatic Branch eXchange) 3-way conference This service allows you to talk to two contacts simultaneously.
253472870A - 12/2012 Irish Trade Mark Registration no. 213824 Registered of ce: eircom Limited, 1HSQ, St. John’s Road, Dublin 8 Registered in Ireland No.
