User Manual

Chapter 7 Troubleshooting

7-1. No picture

Problem Possible cause and remedy

1. No picture

• Power indicator does not light up.

• Check whether the power cord is connected properly.

• Turn on the main power switch on the rear side of the

monitor.

• Press

• Turn off the main power on the rear side of the monitor,

and then turn it on again a few minutes later.

• Power indicator is lighting blue. • Increase “Brightness” and/or “Gain” in the Adjustment

menu (see “2-3. Adjusting the Color” (page 20)).

• Power indicator is lighting orange.

• Switch the input signal with

• Operate the mouse or keyboard.

• Check whether the PC is turned on.

• Power indicator is ashing orange and blue. • This problem may occur when a PC is connected via

the DisplayPort connector. Connect via the signal cable

specied by EIZO, turn off the monitor, and then turn it

on again.

2. The message below appears. This message appears when the signal is not input correctly

even though the monitor is functioning properly.

• This message appears when no signal

is input.

Example:

• The message shown left may appear, because some PCs

do not output the signal immediately after power-on.

• Check whether the PC is turned on.

• Check whether the signal cable is connected properly.

• Switch the input signal with

• The message shows that the input signal is

out of the frequency specication range. (Such

signal frequency is displayed in magenta.)

Example:

fD: Dot Clock

fH: Horizontal Scan Frequency

fV: Vertical scan frequency

• Check whether the PC is congured to meet the resolution

and vertical scan frequency requirements of the monitor

(see “Compatible Resolutions/Formats” (page 15)).

• Reboot the PC.

• Change to the appropriate setting using the graphics

board's utility. Refer to the User's Manual of the graphics

board for details.