Installation manual

23
Chapter6Troubleshooting
Chapter 6 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local EIZO representative.
6-1. No picture
Problem Possible cause and remedy
1. No picture
• Powerindicatordoesnotlight.
• Checkwhetherthepowercordandtheadapterpower
cableareconnectedproperly.
• TurntheACadaptermainpowerswitchon.
• Touch
.
• TurnofftheACadaptermainpower,andthenturniton
againafewminuteslater.
• Powerindicatorislightinggreen. • Increase“Brightness”,“Contrast”,and/or“Gain”in
theAdjustmentmenu(see“Toperformadvanced
adjustments”(page10)).
• Powerindicatorislightingorange. • Switchtheinputsignal(see“Toswitchamonginput
signals”(page29)).
• Operatethemouseorkeyboard.
• CheckwhetherthePCisturnedon.
• WhenPresenceSensorissetto“On”,themonitormay
haveshiftedtopowersavingmode.Comeneartothe
monitor.
• Powerindicatorashesorangeandgreen. • ThereisaprobleminthedevicethatusesDisplayPort
connection.Solvetheproblem,turnoffthemonitor,and
thenturnitonagain.Refertotheuser’smanualofthe
devicethatusesDisplayPortconnectionfordetails.
2. The message below appears. Thismessageappearswhenthesignalisnotinputcorrectly
evenwhenthemonitorfunctionsproperly.
• Thismessageappearswhennosignalis
input.
Example:
• Themessageshownleftmayappear,becausesomePCs
donotoutputthesignalsoonafterpower-on.
• CheckwhetherthePCisturnedon.
• Checkwhetherthesignalcableisconnectedproperly.
• Switchtheinputsignal(see“Toswitchamonginput
signals”(page29)).