Installation manual
26
Chapter6Troubleshooting
Problem Possible cause and remedy
6.  The power turns off during operation and 
no image is displayed.
• Whentheinternaltemperatureisextremelyhigh,the
monitorandACadapterturnoffautomatically.Ifthepower
switchisturnedonagainwhilethetemperatureremains
high,thepowerturnsoffagaininoneminute.
• Changetheinstallationlocationorenvironment,andthen
turnitonagainafewminuteslater.
- Theventilationslotmustnotbeclosed.
- Thereisnohightemperatureobjectaround.
• Ifthepowerisnotturnedonevenaftertheinstallation
locationorenvironmenthaschanged,contactyourlocal
EIZOrepresentative.
Attention
•  Do not block the ventilation slots for the monitor or AC adapter, 
and do not use the monitor or AC adapter in a poorly-ventilated 
area.
7.  The operation sound of the fan for the AC 
adapter is noticeable.
• TheACadapterisequippedwithafantoavoidriseinthe
internaltemperature.Theoperationsoundmaybeheard
dependingontheinstallationlocation.However,itisnota
problem.
• ChangetheinstallationlocationoftheACadapterorthe
orientationofthefanventilationslot.
8.  The Hybrid Gamma function cannot be 
used.
• Checkwhethertheinputresolutionsoftheleftandright
screensarethesame.
• Thisfunctioncanbeusedonlywhentheinputresolutions
oftheleftandrightscreensarethesameorthesignals
areinputtoeitherscreenonly.
9.  SelfCalibration/Grayscale Check failure • Refertotheerrorcodetableinthe“InstructionsforUse”.
• Ifanerrorcodethatdoesnotappearintheerrorcode
tableisdisplayed,contactyourlocalEIZOrepresentative.
Attention
•  Do not touch the Integrated Front Sensor.
10.  Time is not displayed correctly in the 
history of SelfCalibration/Grayscale 
Check.
• ExecuteMonitorDetectionusingRadiCS/RadiCSLE.For
details,refertoRadiCS/RadiCSLEUser’sManual.










