User's Manual

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6.4. Observe device status
After the equipment is added, observe the "device status". When the device status is "online", the
equipment can be configured. If the device status is offline, please refresh the browser several times or
log in to the platform again. If the device displays "offline" all the time, please check whether the status
of the machines interface is "online". Offline reason: the device is not connected normally or the
platform needs to be refreshed.