Warranty Guide

EkenaMillwork®UrethaneGeneralInformation&LimitedLifetimeWarranty
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BeforeyouuseorinstallanyEkenaUrethaneproducts,pleasereviewtheinformationbelow.EkenaUrethaneproducts:
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 Shouldbeusedfordecorativeapplicationsonly(unlessclearlystatedotherwiseincatalog)
 Areveryeasytorepair.Withtheuseofwoodfillerorautomotivebondo/filler,dentsorgashesof
anysizecanbequickly
filled.
 Willresistthenaturalelements,exceptfordirectsunlighttotheunpaintedyellow/tanundersideofthemillwork.Itis
importanttofilldamagedorcutsurfaceswithinafewdays.
 Canwithstandtemperaturesofabout140°F.However,theitemsshouldneverbeplaced
inanareasubjecttosolar
temperaturebuilding,suchasbehindastormdoororsimilarapplication.
 Shouldneverbeinstalledwithmechanicalfastenersonly.Bestinstallationrequiresnon‐corrosivefastenersalongwith
urethanebasePLPremiumAdhesive.
 Shouldnotbestoredinextremeheat.Ekena®Urethaneproducts
shouldbeacclimatedfortwodayspriortoinstallation.
 Mayrequirealteredinstallationprocedurestomeetlocalspecifications.Pleasechecklocalbuildingcodespriortoinstalling.
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EkenaMillwork®LimitedWarranty
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EkenaMillwork®
providesaLIFETIMEWARRANTYtotheoriginalpurchaserofourEkenalineof
urethanemillwork.ThisLIFETIMEWARRANTYprovidesthattheurethanematerialwillbefreefrom
manufacturerdefectsinmaterialandworkmanshipunderapprovednormaluse.
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IfadefectisdiscoveredinanEkenaurethaneproductandtheaboveconditions
havebeenmet,
thecustomershouldnotifyEkenaMillwork®
inwritingwithinthirty(30)daysofdiscoveringthe
saiddefect.ThecustomermayberequiredtoreturntheproducttoEkenaMillwork®for
evaluation.EkenaMillwork®
willthenreviewtheproductandinstallationmethods,anddetermine
ifreplacement,repair,orrefundisappropriate.Thiswarrantydoesnotcoverorincludelabor,
transportationcosts,oranyotherexpensesincurredinconnectionwiththepurchase,use,or
installationoftheitem(s).Replacements,repairs,orrefundsaretheonlyoptions
underthislimited
warranty.
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Thislimitedwarrantydoesnotcoverdamagefromtheresultofmishandlingintransportation,acts
ofGod,customermodifications,vandalism,misuse,abuse,impropermaintenance,unreasonable
care,orothercausesthatdidnotarisefrommanufacturerdefectsinworkmanshipand/or
materials.Noperson,retailer,salesrep,dealer,
servicefacility,orentityofanytypeisauthorized
tochange,modify,oramendthetermsofthislimitedwarrantyinanymanner.EkenaMillwork®
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shallnotbeliabletothecustomerortoanyotherentityforanyincidentalorconsequential
damagesorlossofprofitfromanydefectinanyitems.
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