Warranty Guide

PVC
Warranty Information
Ekena Millwork® warrants its line of PVC products including those listed below, as follows:
Ekena Millwork® warrants to the owner of a property on which any of the above products have been installed that they are free from
manufacturing defects which result in cracking, splitting, and excessive fading under normal weather conditions for a lifetime.This warranty is
subject to the following limitations:
1. The warranted product must have been installed in accordance with the manufacturer’s installation instructions. Products not installed in
this manner will not be warranted.
2. Ekena Millwork® shall solely determine whether the product was installed according to its installation instructions.
3. In the case of a claim of excessive fading, the homeowner is advised that some degree of fading over time is expected. Therefore, Ekena
Millwork® shall solely determine whether the amount of fading in any particular case is excessive. Ekena Millwork® will not be held responsi-
ble for fading, peeling, cracking or any other deterioration of finishes applied by any third parties.
4. The owner shall have the burden of establishing to Ekena Millwork’s reasonable satisfaction the date of purchase of the product on which a
claim is made.
5. In the event of a claim during the warranty period, Ekena Millwork® at its sole option will either (a) repair or replace the warranted
product(s) without charge to the owner, or (b) if Ekena Millwork® is unable to repair the product in a commercially reasonable fashion and if
Ekena Millwork® is unable to replace the product (for example, because it has been discontinued), or notwithstanding that the product may
be repaired or replaced, the homeowner nevertheless chooses to accept a refund, Ekena Millwork® will refund to the homeowner a sum equal
to the actual price paid for the product at the time of purchase less reasonable depreciation from the date of purchase, which shall be
determined as outlined above, to the date of the claim.
6. This warranty excludes reasonable travel expenses and labor charges incurred by Ekena Millwork® and/or its contractors in removing
and/or replacing a warranted product.
7. If Ekena Millwork® attempts a reasonable number of times to repair a defective product under this warranty but those attempts are
unsuccessful, Ekena Millwork® at its option may either replace the product or pay a refund to the homeowner as provided above.
8. This warranty will not cover claims for the following (a) damage to or failure of a warranted product resulting from acts of the owner or the
installer, (b) damage to or failure of the product resulting from unreasonable use or the failure to reasonably maintain the product after the
date of purchase.
9. THE PROVISIONS OF THIS WARRANTY ARE IN LIEU OF ANY OTHER WARRANTY EXPRESS OR IMPLIED INCLUDING
SPECIFICALLY, BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
10. THE OBLIGATIONS AND LIABILITIES OF EKENA MILLWORK® UNDER THIS WARRANTY OR UNDER ANY IMPLIED WARRANTY WHICH IS
APPLICABLE DESPITE THE PRECEDING DISCLAIMER ARE IN LIEU OF ALL OTHER OBLIGATIONS OR LIABILITIES INCLUDING, WITHOUT
LIMITATION, LIABILITY FOR INCIDENTAL, CONSEQUENTIAL AND/OR ANY OTHER DAMAGES BASED UPON ANY THEORY OF RECOVERY AT
LAW OR IN EQUITY INCLUDING SPECIFICALLY ANY THEORY OF NEGLIGENCE, BREACH OF CONTRACT, BREACH OF WARRANTY, OR STRICT
LIABILITY.
2300 West Main St.
Clarksville, TX 75426