Installation manual

ELAN HOME SYSTEMS D16 INSTALLATION MANUAL
© ELAN Home Systems 2010 | All rights reserved.
Page 55
Chapter 5: Troubleshooting
General
Symptom Possible Cause Solution
Amplifier will not
power up.
1. Power switch is OFF
2. Circuit breaker tripped
1. Turn switch ON. Switch is on the back of the unit.
2. Set circuit breaker.
The D16 draws 12 amps of AC current. Ensure that
combined current draw of all devices on circuit does not
exceed the circuit’s capacity.
Audio
Symptom Possible Cause Solution
No audio out on one
or more channels.
View Diagnostics Menu on page 27
1. Loose/bad speaker cable
connection
1. Check cable ends at binding posts and speaker terminals.
2. Break/short in speaker cable 2. Check continuity of each speaker cable using multi-
meter. If short or open is indicated, check wiring for
proper connections.
3. Speaker is defective 3. Swap with known good speaker.
4. RCA patch cable defective 4. Swap with known good patch cable.
5. Source not sending audio 5. Verify source is powered up and playing.
Check any tape monitor settings on A/V Receiver.
6. Amplifier is overheating due to
inadequate ventilation or prolonged
operation at clipping levels.
6. (a) Turn the amplifier off and allow the internal circuits to
cool.
(b) Ensure that the amplifier has proper ventilation. Add
cooling fan if necessary.
(c) Lower the volume level controls for that channel pair.
7. “Trigger OFF” command has been
sent to channel.
7. Restore Trigger Control defaults (See Restore Defaults
on page 29.)