Installation manual

ELAN HOME SYSTEMS D16 INSTALLATION MANUAL
© ELAN Home Systems 2010 | All rights reserved.
Page 59
IR/VIA!NET Control
Symptom Possible Cause Solution
IR Icon does NOT
flash when a button
is pressed.
1. IR controller not programmed or
programmed with a non-ELAN
command.
1. Program IR controller or correct programming.
2. D16 not set to ELAN Mode 2. Set D16 to ELAN Mode. (See page 23)
3. IR signal path wiring bad. 3. Verify IR signal path wiring. Check keypads, IR
sensors, IR distribution blocks, D16 IR Input jack, IR
emitters, etc.
No control of
channel from IR
controller.
IR Icon DOES flash
when a button is
pressed.
1. Incorrect IR commands
programmed (not D16 commands).
1. Verify/correct IR programming.
2. Incorrect channel commands. 2. Verify/correct IR programming.
3. Channel range set incorrectly. 3. Change settings on the Channel Range Menu.
(See page 34)
Intermittent control
from IR controller.
IR flooding. Connect a “talk-back” emitter to the IR out of the D16.
Glowing or flickering when no commands are being sent
indicates IR flooding. Possible sources: ambient light or
plasma / LCD TV flooding.
Incorrect channel
and/or chassis
selected.
Incorrect D16 IR commands
programmed.
Verify/correct IR programming.
VIA!NET commands
not working.
1. D16 not set to ELAN Mode 1. Set D16 to ELAN Mode. (See page 23)
2. VIA!NET wiring incorrect. 2. Verify wiring. Use VIA!NET Analyzer to check status.
3. VIA!NET unit ID set incorrectly. 3. Set VIA!NET unit ID correctly. (See page 33)