User`s guide

II
ELAN HOME SYSTEMS
©2006 ELAN Home Systems All rights reserved. Page 63
USER'S GUIDE
Other Multiroom Control Systems
Your VIA!dj is also compatible with a number of leading multi-room control systems.
The Controller port on the rear of the system uses a versatile protocol called XiVA-Link
which allows access to most of the VIA!dj functions remotely.
For information on the XiVA-Link protocol as well as the latest information on support-
ed systems please contact your local dealer or refer to the website listed in the follow-
ing Getting Help section.
Getting Help
Your VIA!dj has been designed to provide years of trouble-free operation. If, however,
you need technical assistance above and beyond what is covered in this user guide,
we have established the following methods for continued support:
Your Dealer
Your authorized local ELAN dealer has the best understanding of your particular sys-
tem, product and needs and should therefore be your fi rst point of contact. Specifi c
guarantee and warranty coverage details may also be obtained from your dealer.
ELAN Home Systems
Technical Support
Should your local dealer be unavailable, please feel free to contact ELAN Technical
Support directly for assistance.
Phone: [phone]-ELAN (3526); Fax: [phone];
E-mail: [e-mail]
Service
ELAN Home Systems is the only authorized service center for your VIA!dj. Should your
unit require service contact your authorized ELAN dealer and they will make the appro-
priate arrangements to return the unit to ELAN. Please be aware that music stored on
your VIA!dj may be lost during certain testing and repair procedures. We will endeavor
to protect against loss but ELAN Home Systems will not be held responsible for loss of
music in any product returned for service or repair. Contact your local dealer for details
on data backup services for further information.
Please do not return your product directly to ELAN, as this will result in unnecessary
delays in the repair process.