user manual

TRIO-1248 GENERAL INTRODUCTION
Elation Professional® www.elationlighting.com - Trio-1248 - Page 3
1.1 Thank You for Purchasing the Trio-1248
Thank you for your purchasing the Elation Professional Trio-1248 Lighting Console. Please read the
instructions in this manual carefully and thoroughly before attempting to operate this unit. These
instructions contain important information regarding safety during use and maintenance. Please fill
out and return the enclosed warranty card to validate your purchase.
1.2 Customer Service
Elation provides a toll free customer support line, to provide set up help and to answer question
should you encounter problems during you set up or initial operation. You may also visit us the web
at www.elationlighting.com for any comments or suggestions.
All returned service items whether warranty or not, must be freight pre-paid and accompany a
Return Authorization(RA) number. The RA number must be clearly written on the outside of the return
package. Items returned without a RA number clearly marked on the outside of the package will be
refused and returned at customer’s expense. You may obtain a RA number by contacting customer
service.
A brief description of the problem as well as RA number must be written down on a piece of paper
and include in the shipping container. If the unit is under warranty, you must also provide a copy of
your proof of purchase invoice.
Customer Service house are Monday through Friday 8:00a.m.-5:00 p.m. Pacific Standard Time.
Toll Free: [phone]
Phone: [phone]
Fax: [phone]
Information: [e-mail]
Sales: [e-mail]
Support: [e-mail]
Forum: http://forums.elationlighting.com
This manual is Copyright © 2008 Elation Professional. All rights reserved. No part of the manual
included with this product can be reproduced or transmitted in any form, by any means, for any pur-
pose without prior written authorized permission.
Information contained in this manual is subject to change at any time and without notice. Please
contact Elation Customer Service or visit www.elationlighting.com