User Manual
FAQ
Q: The display and the power indicator cannot light
up.
Q: The display is not on, the power indicator is in red.
Q: No signal is shown.
Q: Image on display has ripples and flickers in and out.
Q: Discoloration on the screen (distorted/Washed out).
Q: Screen appears to flicker.
A: Press the power button to check if the monitor is turned on; check if the
USB cable is properly connected to the monitor and power connector.
A: Check if the display and connected device are turned on; make sure the
USB cable is properly connected between the display and the connected
device; check the signal cable to ensure all pins are properly aligned. Try to
connect other devices to eliminate the cause of the device; if the fault
persists, please contact the retail dealer or after-sales center.
A: Check if the signal cable is correctly connected to the interface of the
connected device; try to re-plug the cable by connecting to the power
supply first, then the signal line.
A: Make sure the wire is properly connected between the display and the
connected device; remove any electronic device that may cause electronic
interference.
A: Check the connecting wire to ensure all pins are properly aligned.
A: If the screen flickers, it is necessary to check whether the power supply
is sufficient. It is recommended to use the power adapter that supports
18W or above to supply power to the display. If the power supply is
normal and the screen flickers, please contact the retail dealer or after-
sales center.