USER MANUAL 2.0 KW DESIGNER GLASS PANEL HEATER EGH20AW / EGH20AWB Thank you for choosing electriQ Please read this user manual before using this heater and keep it safe for future reference. Visit our page www.electriQ.co.
CONTENTS SAFETY INSTRUCTIONS 3 SETTING THE UNIT UP 5 PRODUCT OVERVIEW 6 CONTROL PANEL 6 DISPLAY 7 QUICK USE GUIDE 7 SETTING THE DAY AND TIME 7 OPERATION 8 TIMER 9 SETTING UP THE APP 10 USING THE APP 16 CLEANING AND MAINTENANCE 21 TROUBLESHOOTING 21 TECHNICAL SPECIFICATIONS 22 SUPPORT 22 PRODUCT FICHE 23 Page 2 of 23
SAFETY INSTRUCTIONS IMPORTANT Carefully read the instructions before operating the unit This appliance is for indoor use only. Rating: This unit must be only connected to a 220-240 V / 50 Hz earthed outlet. Installation must be in accordance with the regulations of the country where the unit is used. If you are in any doubt about the suitability of your electrical supply have it checked and, if necessary, modified by a qualified electrician.
uneven surfaces and if wall-mounted, it must be securely attached to a suitable wall. Do not move or tilt the unit. Avoid keeping the unit in direct sunlight for a long period of time. The heater is designed to be used at temperatures above -20°C. If it is exposed to temperatures below this, it must be allowed to warm above this level before operation. Do not attempt to repair, disassemble or modify the appliance. This unit contains no user-serviceable parts.
SETTING THE UNIT UP FOR USE The appliance can be wall-mounted using the supplied mounting brackets, or alternatively can be set up as a portable heater using the supplied legs and castors. It is important that the unit is only operated if it is wall-mounted or has the castors fitted. ATTACHING THE FEET 1. Turn the heater upside down. 2. Put the feet in position and align the screws with the holes on the underside of the feet. 3. Insert the screws into the feet, and fully tighten. 4.
CONTROLLING THE HEATER STANDBY BUTTON PROGRAM BUTTON MODE BUTTON TIMER BUTTON DOWN BUTTON UP BUTTON Page 6 of 23
OPERATION SWITCHING ON THE HEATER Plug the heater into the power supply and turn on the power switch (on the side of the unit). You will hear a sound. This indicates that the power supply is now connected. The LED display will illuminate when the POWER button is pressed. CHILD LOCK INDICATOR TEMPERATURE WIFI INDICATOR 7 DAY TIMER MODE COUNTDOWN TIMER MODE HIGH HEAT MODE LOW HEAT MODE DAY ANTI – FROST MODE TIMER ON INDICATOR HEATING ON TIMER OFF INDICATOR OPEN WINDOW DETECTION QUICK USE GUIDE 1.
OPERATION TURNING ON AND OFF The STANDBY button can be pressed to enter and exit standby mode. If the unit is not to be used for a while, we would advise for it to be turned off using the switch on the side and unplugged. CHANGING THE DESIRED ROOM TEMPERATURE The desired room temperature can be adjusted in both High heat and Low Heat modes, using the UP and DOWN buttons. After the UP or DOWN button has been pressed, the temperature display will show the desired temperature.
STANDBY TIMER With the unit running with the desired settings, press the TIMER button. The countdown timer symbol will illuminate and the unit will flash 00:00. Repeatedly press the TIMER button to increase the duration of the timer (upto a maximum of 24 hours). Once the chosen timer length is selected, leave the unit, and after 10 seconds the timer will start. After the chosen time period the heater will enter standby mode. WEEKLY TIMER Hold the PROGRAM button for 3 seconds to start the weekly timer.
CONNECTING THE APPLIANCE TO WIFI DOWNLOAD THE APP TO YOUR PHONE Download the ”TUYA SMART” app, from your chosen app store, using the QR codes below, or by searching for the app in your chosen store.
MODES AVAILABLE FOR SETUP The heater has two different setup modes, Quick Connection and AP (Access Point). The quick connection is a quick and simple way to set the unit up. The AP connection uses a direct local WiFi connection between your phone and the heater to upload the network details. When first turned on using the switch on the rear of the unit, the WiFi will be turned off. To turn on the WiFi, press and hold the UP button for 3 seconds.
REGISTER THE APP 1. Press on the register button at the bottom of the screen. 4. A verification code will be sent by the method selected in step 3. Enter the code into the app. 2. Read the Privacy policy and press the Agree Button. 5. Type in the password you would like to create. This needs to be 6-20 characters, with letters and numbers. Page 12 of 23 3. Enter your email address or phone number and press continue to register. 2. The app is now registered.
SETTING UP YOUR HOME WITHIN THE APP TUYA is designed so it can work with a large number of compatible smart devices within your home. It can also be set up to work with multiple devices within different houses as such during the setup process the app requires that different areas are created and named to allow easy management of all your devices. When new devices are added, they are assigned to one of the rooms you have created. CREATING ROOMS 1. Press on the ADD HOME button. 3.
CONNECTING USING THE QUICK CONNECTION METHOD Before initiating the connection, make sure the unit is in standby mode (Power switch ON, but unit turned off), with the WiFi indicator flashing twice per second. If not follow the instructions for changing the connection mode. Also ensure your phone is connected to the WiFi network. (We advise turning mobile data off during setup) 1. Open app and press “+” to add device, or use the add device button 4. Enter your WiFi password and press confirm. 2.
CONNECTING USING APP MODE ALTERNATIVE METHOD Before initiating the connection, make sure the unit is in standby mode, with the WiFi Light Indicator flashing once per second. If not follow the instructions for changing the WiFi connection mode. Also ensure your phone is connected to the WiFi network. (We advise turning mobile data off during setup) 1. Open app and press “+” to add device, or use the add device button 4.
CONTROLLING YOUR APPLIANCE THROUGH THE APP THE HOME SCREEN Each device has its own entry on the home screen to allow the user to either quickly turn the unit on or off, or to enter the device screen to make other changes. Voice Control: Press to give verbal instructions for operation. Add Device: Add a device to the app, and go through the setup process.
DEVICE SCREEN The device screen is the main control screen for the heater, providing access to the controls to amend the functions and settings. Back: Returns to the Home Screen Device Name Edit Name: Use to change the name of the heater Current Mode: Shows the mode the heater is currently working in. Desired Temperature: Displays what has been set as the target room temperature.
SMART SCENES Smart Scenes is a powerful tool providing the option to customize the operation of the air heater based both on conditions within the room and outside influences. This gives the user the option of specifying much more intelligent actions. These are split into two categories Scene and Automation. SCENE Scene allows for a one-touch button to be added to the Home Screen. The button can be used to change a number of settings in one go and can change all the settings within the unit.
AUTOMATION Automation allows an automatic action to be set up for the device. This can be triggered by the Time, and a range of other influences, depending on what other TUYA enabled devices you have on the network. 1. Press on the Scene tab at the bottom of the Home screen 2. Press on the Automation tab at the top of the screen. 4. Setup is very similar to the scene setup on the previous page, and includes an extra section for specifying a trigger for the scene to start.
PROFILE TAB The profile tab gives you the option to edit both your detail, and use the added features of the unit. HOME MANAGEMENT Home Management proves options for managing your TUYA account, giving options such as adding a home, adding and removing rooms, and sharing devices with family.
MAINTENANCE CLEANING AND STORAGE ATTENTION: Please shut off the unit and unplug from the mains before cleaning or performing any maintenance. Cleaning the surface Clean the heater with a duster or a soft wet cloth. Do not use chemical solvents (such as benzene, alcohol or gasoline) as they may cause irreversible damage. Make sure no water enters the control panel or gaps in the casing. Do not run the unit until completely dry.
TECHNICAL DATA Model no. Voltage Frequency Max power IP Rating Model colour Product dimensions EGH20AWB / EGH20AW 220V-240V 2.0kW 50 / 60 Hz 1000W/1800-2000W IP24 White/ Black 830x85x460 electriQ UK SUPPORT www.electriQ.co.uk/support Please, for your own convenience, make these simple checks before calling the service line. If the unit still fails to operate call: 0871 620 1057 or complete the online form 1. Is the unit plugged into the mains? 2. Is the fuse OK? 3.
PRODUCT FICHE Model Identifier: EGH20AWB (BLACK) / EGH20AW (WHITE) Item Symbol Value Unit Heat Output Item Unit Type of heat input, for electric storage local space heaters only (select one) Nominal heat output Pnom 1.8-2.0 kW manual heat charge control, with integrated thermostat No Minimal heat output Pmin 1.0 kW manual heat charge control with room and/or outdoor temperature feedback No Maximum continuous heat output Pmax 2.
