User Manual

9
TROUBLESHOOTING
Do not repair or disassemble the unit by yourself, unauthorized repair attempts will
invalidate the warranty and may cause bodily harm.
Issue
Possible Reason
Solution
No power
1. Power cord is unconnected
2. There is no power from socket
3. The power switch on the rear of the unit
is turned off.
1. Connect the power cord
2. Check socket is turned on
3. Ensure the power switch on
the rear of the unit is in the on
position
Odour
emission
from unit
1. New unit. When the unit is used for the
first time the heater may produce and odour
which will dissipate within a week of use
1. No action required
electriQ UK SUPPORT
www.electriQ.co.uk/support
Please, for your own convenience, make these simple checks before calling
the service line.
If the unit still fails to operate call: 0330 390 3061 or complete the online form
1. Is the unit plugged into the mains?
2. Is the fuse OK?
3. Switch the unit off and wait three minutes to see if the issue is resolved.
Restart the unit.
Office hours: 9AM - 5PM Monday to Friday
www.electriQ.co.uk
Unit J6, Lowfields Business Park
Lowfields Way, Elland
West Yorkshire, HX5 9DA
Disposal: Do not dispose this product as unsorted municipal waste. Collection of such
waste must be handled separately as special treatment is necessary.
Recycling facilities are now available for all customers at which you can
deposit your old electrical products. Customers will be able to take any old
electrical equipment to participating civic amenity sites run by their local
councils. Please remember that this equipment will be further handled
during the recycling process, so please be considerate when depositing your
equipment. Please contact the local council for details of your local
household waste recycling centres.