User Manual

23
Do not repair or disassemble the air conditioning. Unqualified repair will invalidate the warranty and may lead to
failure, causing injuries and property damage. Only use it as directed in this user manual and only perform
operations advised here.
Problem
Reasons
Solutions
The air conditioner does
not work.
There is no electricity.
Check the unit is plugged in, and the socket
is working normally.
The ambient temperature is too low or
too high
Only use to use the machine with a room
temperature between 7 and 35°C
In cooling mode, the room temperature
is lower than the desired temperature;
in heating mode, the room temperature
is higher than the desired temperature.
Adjust the desired room temperaure
In dehumidification (dry) mode, the
ambient temperature is low.
Ensure that the room temperature is above
17°C for dry mode.
There is direct sunlight.
Use curtains to reduce heat from the sun
The cooling or heating
effect is poor
Doors or windows are open; there are a
lot of people; or in cooling mode, there
are other sources of heat (e.g. fridges)
Close doors and windows; increase air
conditioning power
The filters screen is dirty.
Clean or replace the filter screen.
The air inlet or outlet is blocked.
Clear obstructions; make sure the unit is
installed as per the instructions
The air conditioner is
leaking
The unit is not straight
Use a spirit level to check the unit is
horizontal, if not remove from the wall and
straighen
The drain pipe is blocked
Check the drain pipe to ensure it is not
blocked or constricted.
Compressor does not
work.
Overheat protection operational
Wait for 3 minutes until the temperature is
lowered, and then restart the machine.
The remote control does
not work.
The distance between the machine and
the remote control is too far.
Let the remote control get close to the air
conditioner, and make sure that the remote
control directly faces to the direction of the
remote-control receiver.
The remote control is not aligned with
the direction of the remote-control
receiver.
Batteries are dead.
Replace batteries.
If problems not listed in the table occur or recommended solutions do not work, please contact the service centre.