Installation Manual

50
en | Troubleshooting and FAQ
RE3 UHF Wireless
2018.12 | 01 | F.01U.362.808 Installation manual Electro-Voice
11 Troubleshooting and FAQ
11.1 Troubleshooting
Symptom Possible cause Possible resolution
Unpredictable battery
consumption.
Poor quality or stale batteries. Fresh battery life should be >8
hours. Use fresh, good quality
alkaline batteries for longest battery
life. Transmitter output power will
affect battery consumption as high
power setting uses more current.
Receiver will not turn
on.
Power supply not plugged in. Ensure power supply is plugged into
AC power, and its DC connector is
fully plugged into receiver DC input
jack.
DC power distribution cable
from AASP splitter not
properly connected (if used).
Ensure DC distribution cable is fully
plugged into receiver DC input jack
and the other end is fully plugged
into an AASP DC output jack.
AC mains circuit is off. Ensure AC circuit is live by testing
another AC powered item. If
necessary, locate and reset circuit
breaker.
Power button may be
damaged.
The RE3 receiver power button is
robust and durable, and is unlikely to
fail. If other listed resolutions do not
solve the problem contact your local
Electro-Voice service center.
Transmitter will not
turn on.
Dead batteries. Replace with fresh, high-quality
alkaline batteries.
Battery polarity reversed. Ensure battery + and - ends are in
contact with the like-marked battery
compartment contacts.
Power button may be
damaged.
RE3 transmitter power buttons are
robust and durable, and are unlikely
to fail. If properly-inserted and
known-to-be-fresh batteries will still
not turn on transmitter, contact your
local Electro-Voice service center.