User Manual
electrolux refrigeration warranty 15
This document sets out the terms and conditions of product
warranties for Electrolux branded appliances. It is an important
document. Please keep it with your proof of purchase documents in
a safe place for future reference should you require service for your
Electrolux appliance.
General Terms and Conditions
1. In this warranty
(a) ‘Electrolux’ means Electrolux Home Products Pty Ltd
ABN 51 004 762 341 in respect of Appliances purchased in Australia
and Electrolux (NZ) Limited in respect of Appliances purchased in
New Zealand;
(b) ‘Appliance’ means any Electrolux product purchased by you
accompanied by this document;
(c) ‘Warranty Period’ means
(i) Where the appliance is used for personal, domestic or household
use (i.e. normal single family use) as set out in the instruction
manual, the product is warranted against manufacturing defects
in Australia for 24 months and in New Zealand for the period
of 24 months following the date of original purchase of the
Appliance.
(ii) Where the product is being used for commercial purposes (i.e.
being used to directly assist a business or where the appliance
is used in a multi-family communal or share type environment) in
Australia for the period of 3 months and in New Zealand for the
period of 3 months following the date of original purchase of the
Appliance (if the period stated is 0 months you are not covered
by this product warranty).
(iii) For the compressor, condenser, evaporator and drier an
additional 36 months parts only warranty applies.
(d) ‘you’ means the purchaser of the Appliance not having purchased
the appliance for re-sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia
or New Zealand and is in addition to (and does not exclude, restrict, or
modify in any way) any non-excludable statutory warranties in Australia
or New Zealand
3. During the Warranty Period Electrolux or its Authorised Service Centre
(ASC) will, at no extra charge if your appliance is readily accessible for
service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux or its ASC may use remanufactured parts to repair your
appliance. You agree that any replaced Appliances or parts become the
property of Electrolux. This warranty does not apply to incandescant light
globes, batteries, lters or similar perishable parts.
4. Parts and Appliances not supplied by Electrolux are not covered by this
warranty.
5. (a) The customer will bear the cost of transportation and delivery of the
appliance to and from Electrolux or its authorised service centres.
(b) If a customer resides outside of the service area, the customer will
bear the cost of
(i) travel of an authorised representative;
(ii) Transportation and delivery of the appliance to and from
Electrolux or its authorised service centres.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. You may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. Electrolux is not liable
in the following situations (which are not exhaustive):
(a) The Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with the customer care and installation guides
(b) The Appliance is modied without authority from Electrolux in writing.
(c) The Appliance’s serial number or warranty seal has been removed or
defaced.
(d) The Appliance was serviced or repaired by anyone other than
Electrolux, an authorised repairer or Authorised Service Centres.
8. This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable in
the Australian State where the Appliance was purchased or the law
applicable in New Zealand if the Appliance was purchased in New
Zealand. Where the Appliance was purchased in New Zealand for
business purposes the Consumer Guarantee Act does not apply.
Limitation of Liability
9. To the extent permitted by law:
(a) Electrolux excludes all warranties other than as contained in this
document;
(b) Electrolux shall not be liable for any loss or damage whether direct or
indirect or consequential arising from your purchase, use or non-use
of the Appliance.
10. Provisions of the Trade Practices Act and State consumer legislation in
Australia, and the Consumer Guarantees Act, the Sale of Goods Act
and the Fair Trading Act in New Zealand, imply warranties or conditions,
or impose obligations, upon Electrolux which cannot be excluded,
restricted or modied. To the extent permitted by law, the liability of
Electrolux (if any) arising out of or in relation to the Appliance or any
services supplied by Electrolux shall be limited (where it is fair and
reasonable to do so),:
(a) In the case of Appliances, at its option, to the replacement or
repair of the Appliances or the supply of equivalent products or
the payment of the cost of replacing the Appliances or having the
Appliances repaired or of acquiring equivalent Appliances. Upon
being replaced, parts and Appliances become the property of
Electrolux; or
(b) in the case of services, at its option, to the supply of the services
again or the payment of the cost of having the services re-supplied;
And in the case of Appliances or services supplied in New Zealand, loss
or damage whether direct or indirect or consequential that is reasonably
foreseeable.
Privacy
You acknowledge that in the event that you make a warranty claim it will be
necessary for Electrolux and its Authorised Service Centres to exchange
information in relation to you to enable Electrolux to meet its obligations
under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: ELECTROLUX FRENCH DOOR REFRIGERATOR
Important Notice
Before Calling a Service Technician please check carefully the operating instructions, service booklet and the warranty terms and conditions.
FOR SERVICE
or to nd the address of your nearest
state service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call (Australia only)
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
www.electrolux.com.au
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call (Australia only)
FOR SERVICE
or to nd the address of your nearest
authorised service centre in New Zealand
FREE CALL 0800 10 66 10
(New Zealand only)
SERVICE NEW ZEALAND
ELECTROLUX HOME PRODUCTS
www.electrolux.co.nz
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in New Zealand
FREE CALL 0800 10 66 20
(New Zealand only)
FRI Version 15.0 updated 18052010
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