User manual

Problem Possible cause Remedy
The sensor fields become
hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
There is no signal when
you touch the panel sensor
fields.
The signals are deactiva‐
ted.
Activate the signals.
Refer to "Daily use" chap‐
ter.
comes on.
Automatic Switch Off oper‐
ates.
Deactivate the hob and ac‐
tivate it again.
comes on.
The Child Safety Device or
the Lock function operates.
Refer to "Daily use" chap‐
ter.
and a number come on.
There is an error in the
hob.
Disconnect the hob from
the electrical supply for
some time. Disconnect the
fuse from the electrical
system of the house. Con‐
nect it again. If comes
on again, speak to an Au‐
thorised Service Centre.
E6 comes on. The second phase of the
power supply is missing.
Check if the hob is correct‐
ly connected to the electri‐
cal supply. Remove the
fuse, wait one minute, and
insert the fuse again.
7.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Give also
three digit letter code for the glass
ceramic (it is in the corner of the glass
surface) and an error message that
comes on. Make sure, you operated the
hob correctly. If not the servicing by a
service technician or dealer will not be
free of charge, also during the warranty
period. The instructions about the
Service Centre and conditions of
guarantee are in the guarantee booklet.
ENGLISH 29