User manual

Problem Possible cause Remedy
Automatic Heat Up func‐
tion does not operate.
The zone is hot. Let the zone become suffi‐
ciently cool.
The highest heat setting is
set.
The highest heat setting
has the same power as the
function.
You cannot activate the
outer ring.
Activate the inner ring first.
There is a dark area
on the multiple zone.
It is normal that there is a
dark area on the multiple
zone.
The sensor fields become
hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
There is no signal when
you touch the panel sensor
fields.
The signals are deactiva‐
ted.
Activate the signals.
Refer to "Daily use" chap‐
ter.
comes on.
Automatic Switch Off oper‐
ates.
Deactivate the hob and ac‐
tivate it again.
comes on.
The Child Safety Device or
the Lock function operates.
Refer to "Daily use" chap‐
ter.
and a number come on.
There is an error in the
hob.
Disconnect the hob from
the electrical supply for
some time. Disconnect the
fuse from the electrical
system of the house. Con‐
nect it again. If comes
on again, speak to an Au‐
thorised Service Centre.
comes on.
The electrical connection is
incorrect. The supply volt‐
age is out of range.
Speak to a qualified electri‐
cian to check the installa‐
tion.
comes on.
The cooling fan is blocked. Check if objects block the
cooling fan. If comes
on again, speak to an Au‐
thorised Service Centre.
7.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Give also
three digit letter code for the glass
ceramic (it is in the corner of the glass
surface) and an error message that
comes on. Make sure, you operated the
hob correctly. If not the servicing by a
service technician or dealer will not be
free of charge, also during the warranty
period. The instructions about the
ENGLISH 13