Technical Service Manual Wave-Touch™ & IQ-Touch™ Front-Load Dryer Models EIGD55H, EIED55H, EWED65H, EWGDS65H EWMED65H & EWMGD65H DRYER SERVICE MANUAL #5995523544 2008 ALL RIGHTS RESERVED
Basic Information Section 1 Basic Information 1-1
Basic Information Section 1 - Basic Information ................................ 1-1 Table of Contents.................................................... Safe Servicing Practices ........................................ Protect Children ...................................................... Prevent Fire ............................................................ Product Specifications Wave-Touch™.................. Product Specifications IQ-Touch™ ...................... Serial Number Breakdown...........
Basic Information Section 3 - Electronic Control Gentle Tumble .................................................. Delicate Heat .................................................... Sanitize .............................................................. Chime ................................................................ Delicate Heat .................................................... Damp Alert ........................................................ Shrink Guard ........................................
Basic Information Safe Servicing Practices Avoid personal injury and/or property damage by observing important Safe Servicing Practices. Following are some limited examples of safe practices: 1. DO NOT attempt a product repair if you have any doubts as to your ability to complete the repair in a safe and satisfactory manner. 2. Always Use The Correct Replacement Parts as indicated in the parts documentation. Substitutions may defeat compliance with Safety Standards Set For Home Appliances. 3.
Basic Information TO PREVENT PERSONAL INJURY OR DAMAGE TO THE DRYER, THE ELECTRICAL POWER CORD OF A GAS DRYER MUST BE PLUGGED INTO A PROPERLY GROUNDED AND POLARIZED 3-PRONG OUTLET. THE THIRD GROUNDING PRONG MUST NEVER BE REMOVED. NEVER GROUND THE DRYER TO A GAS PIPE. DO NOT USE AN EXTENSION CORD OR AN ADAPTER PLUG. ALWAYS DISCONNECT THE DRYER FROM THE ELECTRICAL SUPPLY BEFORE ATTEMPTING ANY SERVICE OR CLEANING. FAILURE TO DO SO CAN RESULT IN ELECTRICAL SHOCK OR INJURY.
Basic Information Product Specifications Wave Touch™ Dryer Product Specifications IQ Touch™ Dryer White and 1 Premium Color Superior drying – Even & Gentle Reversible Door Push2Open: Door & Pedestal Large Capacity (8 cu. ft.
Basic Information QUICK REFERENCE SHEET SPECIFICATION ELECTRIC MODELS GAS MODELS Electrical Volts 120/208 or 120/240 Amps (circuit) Motor wattage Heat input (Watts @ 240 VAC) Heat input (BTU/Hr.) Auto. Elec. Ignition 120/208 or 120/240 30 200-290 Watts 4300/5500 ----- 120 15 200-290 Watts --22,000 Yes Drum Size (Cu. Ft.) Finish R.P.M. 8.0 Powder Paint Epoxy 48 - 54 8.
Basic Information The Language of Laundry Machine Wash Instructions Special Care Bleaching Instructions Dryer Instructions Normal Wash Hand Wash Bleach as Needed Normal Dry DO NOT Machine Dry Permanent Press DO NOT Wring Non-chlorine Bleach as Needed Permanent Press Line Dry Ironing Instructions Dry Cleaning Low Heat Dry Clean Med.
Installation Information Section 2 Installation Information 2-1
Installation Information IMPORTANT SAFETY INSTRUCTIONS Safety Precautions Do not attempt to install or operate this appliance until you read the safety precautions in this guide. Safety items throughout this guide are labeled with a Warning or Caution based on the risk type. WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Caution indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
Installation Information DESTROY CARTON, PLASTIC BAGS, AND ANY EXTERIOR WRAPPING MATERIAL IMMEDIATELY AFTER THE DRYER IS UNPACKED. CHILDREN SHOULD NEVER USE THESE ITEMS FOR PLAY. CARTONS COVERED WITH RUGS, BEDSPREADS, PLASTIC SHEETS OR STRETCH WRAP MAY BECOME AIR TIGHT CHAMBERS AND CAN QUICKLY CAUSE SUFFOCATION. KEEP LAUNDRY PRODUCTS OUT OF CHILDREN’S REACH. TO PREVENT PERSONAL INJURY, OBSERVE ALL WARNINGS ON PRODUCT LABELS. CUT HAZARD.
Installation Information Dryer Installation Dimensions 50.6” (128.5cm)* To clear open door 27.00” (68.5cm) 31.50” (80cm)* To front of closed door 38.00” (96.5cm) Electrical supply on rear of unit 53.00” (134.5cm) Freestand dryer on floor Centerline height for rear vent Gas supply pipe on rear of gas unit 3.40” (8.5cm) Floor line 1.4” (3.5cm) Dryer mounted on optional pedestal 18.25” (46.5cm) 16.25” (41.
Installation Information Exhaust System Requirements Use only 4 inch (10.2 cm) diameter (minimum) rigid or flexible metal duct and approved vent hood which has a swing-out damper(s) that open when the dryer is in operation. When the dryer stops, the dampers automatically close to prevent drafts and the entrance of insects and rodents. To avoid restricting the outlet, maintain a minimum of 12 inches (30.5 cm) clearance between the vent hood and the ground or any other obstruction.
Installation Information Install Male Fittings in Correct Direction: Exhaust Direction In installations where the exhaust system is not described in the charts, the following method must be used to determine if the exhaust system is acceptable: (See Figure 2-4) Directional exhausting can be accomplished by installing a quick-turn 90° dryer vent elbow directly to exhaust outlet of dryer. Dryer vent elbows are available through your local parts distributor or hardware store.
Installation Information Clearance Requirements IMPORTANT DO NOT INSTALL THE DRYER: 1. In an area exposed to dripping water or out side weather conditions. 2. In an area where it will come in contact with curtains, drapes, or anything that will obstruct the flow of combustion and ventilation air. 3. On carpet. Floor MUST be solid with a maximum slope of 1 inch (2.54 cm). Installation in a Recess or Closet 1. A dryer installed in a bedroom, bathroom, recess or closet, MUST be exhausted out doors. 2.
Installation Information Electrical System Requirements IMPORTANT Circuit - Individual 30 amp. branch circuit fused with 30 amp. time delay fuses or circuit breakers. Use separately fused circuits for washer and dryer. DO NOT operate a washer and a dryer on the same circuit. This dryer is internally grounded to neutral unless it was manufactured for sale in Canada.
Installation Information Electrical Installation DO NOT USE AN EXTENSION CORD WITH THIS DRYER. SOME EXTENSION CORDS ARE NOT DESIGNED TO WITHSTAND THE AMOUNTS OF ELECTRICAL CURRENT THIS DRYER UTILIZES AND CAN MELT, CREATING ELECTRICAL SHOCK AND/OR FIRE HAZARD. LOCATE THE DRYER WITHIN REACH OF THE RECEPTACLE FOR THE LENGTH POWER CORD TO BE PURCHASED, ALLOWING SOME SLACK IN THE CORD. A U.L.-APPROVED STRAIN RELIEF MUST BE INSTALLED ONTO POWER CORD.
Installation Information Electrical Connection (non-Canada) - 3 Wire Cord 1. Turn off power supply to outlet. 30 Amp NEMA 10-30 ELECTRICAL SHOCK HAZARD FAILURE TO DISCONNECT POWER SOURCE BEFORE SERVICING COULD RESULT IN PERSONAL INJURY OR EVEN DEATH. Neutral (Center Wire) Access Cover Screw 2. Remove the screw securing the terminal block access cover in the lower corner on the back of the dryer. 3.
Installation Information Electrical Connection (non-Canada) - 4 Wire Cord 1. Turn off power supply to outlet. Ground Green wire 30 Amp NEMA 14-30 ELECTRICAL SHOCK HAZARD FAILURE TO DISCONNECT POWER SOURCE BEFORE SERVICING COULD RESULT IN PERSONAL INJURY OR EVEN DEATH. 2. Remove the screw securing the terminal block access cover in the lower corner on the back of the dryer. 3.
Installation Information Gas Supply Requirements Gas Connection 1. Installation MUST conform with local codes, or in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1 (latest edition). 2. The gas supply line should be 1/2 inch (1.27cm) pipe. 1. Remove the shipping cap from gas pipe at the rear of the dryer. 2. Connect a 1/2 inch (1.27 cm) I.D. semi-rigid or approved pipe from gas supply line to the 3/8 inch (0.96 cm) pipe located on the back of the dryer.
Installation Information Water Connection (Steam Model Only) 1. Turn off COLD water supply to washer, 2. Remove COLD inlet hose from COLD water supply and inspect for rubber washer. Replace washer if it is torn or worn out. 3. Momentarily turn on COLD supply and run some water into a bucket or container to clear any contaminants in the line. 4. Remove hose kit from dryer drum and inspect hose couplings for proper placement of rubber washers. (See Figure 2-14) 5.
Installation Information General Installation 1. Connect the exhaust duct to the outside exhaust system. Use of a 4” (10.2 cm) clamp is recommended to connect the dryer to the exhaust vent system. Use metal foil tape to seal all other joints. (See Figure 2-15) 2. Carefully slide the dryer to its final position. Adjust one or more of the legs until the dryer is resting solidly on all four legs. Place a level on top of the dryer. The dryer MUST be level and resting solidly on all four legs.
Installation Information Wave-Touch™ Installation Cycle IQ -Touch™ Installation Cycle 1. After plugging in the dryer the first time: wake up the dryer by pressing any button and then follow the prompts on the LCD User Interface, including language selection. 2. The Installation Cycle will automatically test for correct cord connection (on electric models), presence of gas supply (on gas models) and free flow of exhaust vent.
Installation Information Reversing Door Preparing to Reverse Door Swing 1. Be sure you have adequate swing area before reversing door. 2. You will need a screw driver with a #2 square bit. 3. Protect flat work surface, such as top of washer or floor near washer, with a soft cloth or towel. 4. Be sure washer is unplugged from power source. Figure 2-17. Removing Trim Ring 1. Open the door to a 90 degree angle. 2. Remove and save the trim plug and long, course-thread, panhead screw. (See Figure 2-17) 3.
Installation Information Removing Hinge from Front Panel Removing Door Lock from Front Panel 1. With the hinge in open position, remove 2 short, course-thread, panhead screws on hinge plate. (See Figure 2-21) 2. Remove 3 short, fine-thread, counter-sunk screws in hinge side. (See Figure 2-22) 3. Slide the hinge toward the center of the front panel, and then pivot the hinge inward while slowly pulling it away from the front panel to expose the attached harness. 4.
Installation Information Reattaching Door Lock to Font Panel Reattaching Hinge to Front Panel 1. Rotate the door lock and move it to the opposite opening. 2. Connect the harness to the door lock by inserting it in the terminal and firmly pushing it in place. (See Figure 2-27) 3. Insert the harness connection through the front panel first, and then pivot the lock until it is flush. Slide the lock toward the center of the front panel until the screw holes line up. (See Figure 2-28) 4.
Installation Information Removing Striker Plate Removing Latch Indicator 1. Remove 2 long, course-thread, counter-sunk screws and striker plate. (See Figure 2-33) 2. Set the striker plate to the side for later. 1. Grasp the indicator on the latch side between finger and thumb and rock it upward, pivoting away from the center of the glass. (See Figure 2-34) 2. Gently push the indicator toward the center of the lens to release the tab. 3. Rock the tab upward. (See Figure 2-35) 4.
Installation Information Removing Hole Plug Reinserting Latch Indicator 1. Grasp the hole plug between finger and thumb and rock it upward, pivoting it away from the center of the glass, releasing the tab. (See Figure 2-37) 2. Connect the harness to the door lock by inserting it in the terminal and firmly pushing it in place. 3. Insert the harness connection through the front panel first, and then pivot the lock until it is flush.
Installation Information Reattaching Striker Plate Reattaching Door Assembly 1. Rotate the striker plate and move it to the opposite side of door above the indicator. 2. Reattach with 2 long, course-thread, counter-sunk screws. (See Figure 2-41) 1. Open the hinge to a 90 degree angle. 2. Install the door onto the hinge locating pins. (See Figure 2-43) 3. Secure the door with 4 long, course-thread, counter-sunk screws. (See Figure 2-44) 4. Close the door and test the operation of the latch. Figure 2-41.
Installation Information Reversing Trim Ring Reinstalling Trim Plug 1. Trim ring orientation is marked on the back. 2. Remove the trim ring cover plate. To remove the cover plate from the right, pivot point is up. To remove the cover plate from the left, pivot point is down. (See Figure 2-45) 1. Open the door to a 90 degree angle. 2. Install the trim plug with 1 long, course thread, panhead screw. (See Figure 2-47) 3. Plug in washer and continue operation. UP Figure 2-45. Figure 2-47.
Installation Information Accessories Matching Storage Pedestal Island White Pedestal - P/N EPWD15IW Mediterranean Blue - P/N EPWD15MB Silver Sands Pedestal - P/N EPWD15SS Turquoise Sky Pedestal - P/N EPWD15TS A storage pedestal accessory, specifically designed for this washer may be used to elevate the dryer for ease of use. This pedestal will add about 15” (38.1cm) to the height of your unit for a total height of 53” (134.62 cm). Storage Pedestal Dryer Stacking Kit Figure 2-48.
Installation Information Dryer Stacking Instructions Kit Components: (See Figure 2-49) A • 1 Dryer Stacking Instructions. A. 1 Front bracket with adhesive strip. IMPORTANT - DO NOT remove RED backing from adhesive strip until instructed to do so. B. 2 rear brackets. C. 2 strips of self-adhesive protective film. D. (6) #10 (16 x 3.75) screws. B C Preparing to Stack 1. Be sure there is adequate space to stack dryer on top of washer. 2.
Installation Information Prepare Top Surface of Washer: Stacking Dryer 1. Wipe front portion of top with isopropyl alcohol and a clean cloth. (See Figure 2-52) 2. Carefully remove BLUE backing from clear self adhesive strips. Apply to each side edge of the washer top. (See Figure 2-53) 3. Attach each rear bracket to washer top with 2 #10 screws. (See Figure 2-54) 1.
Installation Information Removing Stacked Dryer 1. Disconnect dryer from electrical and gas connections and exhaust venting. On models with Steam Option, disconnect water supply to dryer. 2. Disconnect washer from electrical source. 3. With #2 square bit screwdriver, remove two front bracket screws and save for reinstallation. (See Figure 2-57) 4. Slide the dryer approximately ¼” to the left to disengage dryer from rear brackets. 5.
Electronic Control Section 3 Electronic Control 3-1
Electronic Control Control Panel (User Interface Layout) Wave-Touch™ Cycle Selector User Interface Display Temperature Extended Tumble Options Scroll Dryness Level Figure 3-1. Wave-Touch™ Control Panel Selecting the Appropriate Cycle and Settings Overview Turn the cycle selector knob in either direction to select the cycle desired.
Electronic Control Wave-Touch™ Dryer Options Chart 3-3
Electronic Control Wave-Touch™ Dryer Options Chart (Steam Model) 3-4
Electronic Control Control Panel (User Interface Layout) IQ-Touch™ Cycle Selector User Interface Display Temperature Scroll Dryness Scroll Options Figure 3-2. IQ-Touch™ Control Panel Selecting the Appropriate Cycle and Settings Overview Turn the cycle selector knob in either direction to select the cycle desired. The indicator for that cycle will be illuminated. A suitable drying temperature, dryness level and options will automatically be indicated for the cycle selected.
Electronic Control IQ-Touch™ Dryer Options Chart 3-6
Electronic Control Cycle Selection NOTE The following cycle descriptions are for the Wave Touch™ and IQ Touch™ Dryers. The IQ Touch™ models do not feature the Steam option and the active wear preset. Turn the cycle selector in either direction to the cycle desired. The icon for that cycle will be illuminated. Press on the cycle selector knob to extend it or return it flush to the console. To change the selection after the cycle begins, press cancel before making another choice.
Electronic Control Time Dry Cycles Mixed Load Select this cycle to dry loads containing a mix of fabrics with med high temp, medium temp, or med low temp heat. All dryness levels except maximum dry and all options except sanitize are available with this Auto Dry cycle. If equipped with Perfect Steam™, the add steam option is also available with this cycle.
Electronic Control My Favorites (Wave Touch ™) To select one of your 3 favorite cycles: • • • Turn the cycle selector knob to my favorites. Press the button corresponding to the favorite cycle desired. The custom cycle, settings, and options saved will automatically be displayed. Press the start button to begin the cycle. For example, to select your my shirts cycle, turn the cycle selector knob to my favorites. Press the button corresponding to my shirts, and then press start.
Electronic Control Drying Temperature Auto Dry The appropriate drying temperature will automatically be indicated for the cycle selected. To change the preset temperature, press the temperature button to scroll to the desired setting. To protect fabrics, not all temperatures are available with every cycle. If a temperature is not appropriate for the cycle, it will not be displayed. The temperature selected for the cycle will be remembered each time that cycle is selected in the future.
Electronic Control Options Suitable options will automatically be indicated when the cycle is selected. To add options, press the corresponding options buttons to illuminate the selections desired. To delete options, press the options buttons again and the indicator lights will turn off. Not all options are available with every cycle. The indicator will not light if the option is not available with that Cycle.
Electronic Control Gentle Tumble The gentle tumble option uses reverse tumble action during cool down to reduce tangling and wrinkling. Delicate Heat Select this option to protect a load from excessive heat. The drying temperature will be gradually reduced as the load dries. Sanitize Select this option for loads that may contain harmful bacteria. An extended drying time at high heat will kill 99.9% of bacteria with no carryover of bacteria between loads.
Electronic Control User Interface Features Save as Favorite The save as favorite feature allows you to personalize up to 3 custom cycles for each custom user. Set Prefs The set prefs feature allows you to personalize cycles, hide cycle descriptions, select the language, volume, brightness and contrast of the display, reset settings, and run the installation cycle.
Electronic Control Save as Favorite The save as favorite feature allows you to personalize up to 3 custom cycles for each custom user. 1. Select a cycle, drying temperature, dryness level (Auto Dry) or drying time (Time Dry), extended tumble time and other options desired. 2. Use the scroll up or scroll down button until you reach save as favorite. 3. Press the select button to enter the favorite cycle choice screen. 4. Choose 1 of the 3 buttons for naming cycle. 5. See below for naming your favorite cycle.
Electronic Control Setting Preferences Custom Mode CUSTOM MODE allows up to 3 household members to personalize up to 3 favorite cycles each. To enter custom users and personalize favorite cycles: 1. Use the scroll up or scroll down buttons until you reach set prefs. Press the select button to enter the preference menu. 2. Press select again to enter CUSTOM MODE. 3. Press the button for user 1, user 2 or user 3. 4. Press select. Press the button under ABC to name the favorite cycle alphabetically.
Electronic Control Install Cycle (WaveTouch™) NOTE 1. After plugging in the dryer the first time: wake up the dryer by pressing any button and then follow the prompts on the LCD User Interface, including language selection. 2. The Installation Cycle will automatically test for correct cord connection (on electric models), presence of gas supply (on gas models) and free flow of exhaust vent.
Electronic Control Reset ( WaveTouch™) Press the buttons indicated to restore only cycle settings, reset only factory preferences (users, language, brightness, volume, etc.) or restore all factory defaults (both cycle settings and factory preferences). Press the button under EXIT to return to normal operation or press the cancel button to turn the dryer off without making any changes. If you do not make a selection within 30 seconds the dryer will return to normal operation without any changes.
Electronic Control Brightness Press the button beneath the plus (+) or minus (-) symbols to increase or decrease the brightness of the display. Press select to accept the change or press the button under EXIT to return to normal operation without any changes. Volume Press the button beneath the plus (+) or minus (-) symbols to increase or decrease the volume of the chime. Press select to accept the change or press the button under EXIT to return to normal operation without any changes.
Electronic Control Diagnostics and Error Codes Acronyms: MB – Main Board (Board located inside machine on right side just behind control panel.) MC – Motor Control UI – User interface board (board located inside the front control panel) DL – Door Lock Reading Error Codes 1. Wake the dryer up by pressing any button (except the cancel button). 2. Press and hold the “CANCEL” and “START/ PAUSE” buttons simultaneously for 6 seconds. The failure code will appear in the display as an E followed by two numbers.
Electronic Control Diagnostic Mode To Start the Diagnostic Mode 1. Press the “CANCEL” button to enter standby mode and enable diagnostic entry. 2. Within 10 seconds after pressing “CANCEL”, press any button to wake up the control. 3. Within 5 seconds of wake up, turn the selector knob to the far left cycle and press and hold the “CANCEL” and the far left button under the display simultaneously for 3 seconds to enter the Diagnostic Mode.
Electronic Control Error Code Fault Possible Fault Conditions Possible Solutions E31 Contact Sensor frequency too high. Electronic Control Board Check Contact Sensor and wiring. If no problems are found defective or foreign object with Contact Sensor, replace Electronic Control Board. interfering with contact sensor. E32 Contact Sensor frequency too low. Electronic Control Board Check Contact Sensor and wiring.
Electronic Control Error Code Fault Possible Fault Conditions Possible Solutions E72 Outlet Control Thermistor short circuit Outlet Control Thermistor or wiring defective. E73 Inlet Control Thermistor open circuit. Inlet Control Thermistor or wiring Check resistance of Inlet Control Thermistor, and check defective. wiring for open circuit. Resistance should be between 47K Ohm and 66K Ohm at room temperature (68-77° F or 20-25° C). Replace Inlet Control Thermistor and/or wiring and retest.
PROGRAMS 3-23 COMPATIBILITY WHEN AVAILAWITH BLE OPTIONS Factory Defaults Are Highlighted BLUE Execution (paused) X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Damp Dry X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Low Set-up TIMED/AUTO DRY X X X X X X X X X X X X Air Fluff Damp Alert Extended Tumble Wrinkle Release Delicate He
TIMED/AUTO DRY PROGRAMS 3-24 COMPATIBILITY WITH OPTIONS WHEN AVAILABLE X X Factory Defaults Are Highlighted BLUE X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X
Damp Alert TIMED/ AUTO DRY PROGRAMS COMPATIBILITY WITH OPTIONS 3-25 WHEN AVAILABLE X X X X X Unchangeable Options = U X X X X X X Factory Defaults Are Highlighted BLUE Execution (paused) Extended Tumble X X X X X X X X X X X X X X X X X X X X X X X X X X X X U X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X
Electronic Control Notes 3-26
Component Teardown Section 4 Component Teardown 4-1
Component Teardown C O M P O N E N T T EARDOWN This section explains how to access and remove components from an Electrolux IQ-Touch™ and Wave-Touch™ Dryer, and has been arranged in such a way as to simulate which components would need to be removed first in order to gain access to other components. When following a component removal procedure, it may be necessary to reference another component removal procedure listed earlier in this section.
Component Teardown This section will describe how to access and remove serviceable components from the dryer. Unless stated, the procedure will be the same on all models. Unless stated, reverse the procedure to reinstall the component. Trim Plug Door Components Door Trim Ring Removal The door is secured to a hinge assembly mounted to the unit frame. The trim ring must be removed to access and remove the hinge assembly. Figure 4-1. To remove the door assembly: 1. Open the door to a 90 degree angle. 2.
Component Teardown Latch Plate and Door Latch Removal The latch plate is secured with two long coarse thread screws to the inner face of the door assembly. The door latch is secured to the inside of the latch plate with a screw and positioned on locating pins. The door latch may be removed without removing the door assembly. To remove the latch plate: 1. Using a #2 square bit screwdriver, remove the two long, course thread, countersunk screws. (See Figure 4-4) 2. Lift latch plate from door assembly. 3.
Component Teardown Latch Indicator Removal The latch indicator is secured by retaining latches to the interior of the door assembly. To remove the latch indicator: 1. Remove door assembly from unit. 2. Remove the latch plate. 3. Grasp the indicator on the latch side between finger and thumb and rock it upward, pivoting away from the center of the glass. (See Figure 4-7) 4. Gently push the indicator toward the center of the lens to release the tab. 5. Rock the tab upward. (See Figure 4-8) 6.
Component Teardown Door Hinge Removal The door hinge is secured with screws to the unit frame. To remove the door hinge: 1. Remove door assembly from unit. 2. Using a #2 square bit screwdriver, with the hinge in open position, extract two short, course thread, panhead screws from hinge plate. (See Figure 4-11) 3. Using a #2 square bit screwdriver, extract 3 short, fine thread, countersunk screws in hinge side. (See Figure 4-12) Figure 4-11.
Component Teardown Top Panel Removal The top panel is secured with a metal tab at each front corner and two screws at the rear of the unit. To remove the top panel: 1. Pull unit from its installation position to access the rear of the unit. 2. Using a #2 square bit screwdriver, extract the two screws securing the top panel to the unit frame. (See Figure 4-15) 3. From the front of the unit, push the top panel towards the rear until free of the metal tabs, then lift top panel off of unit.
Component Teardown Front Panel Removal Screws The front panel is secured with four screws, two screws along the top edge and two along the bottom edge. When removing the panel, use caution not to strain the door switch electrical leads. To remove the front panel: 1. Remove the trim ring, door assembly and the air duct cover. 2. Remove the top panel and console. 3. Using a #2 square bit screwdriver, extract the two screws from the bottom of the front panel, then the two screws at the top of the front panel.
Component Teardown Control Assembly Screw The control assembly is mounted to a bracket along the top right hand side of the unit frame. The wire harness connects to multiple positions on the circuit board and must be disconnected before removing from the unit. Retaining Latches Electrical Connection To remove the control assembly: Screw 1. Remove the top panel. 2. Using a #2 square bit screwdriver, extract the two screws securing the control assembly to the mounting bracket. (See Figure 4-20) 3.
Component Teardown Interior Light Removal Rotate Tab The interior light is an LED assembly that is secured with a tab that secures the assembly to the inner front panel. The wire leads for the interior light are disconnected at the control assembly. To remove the interior light: 1. Remove the trim ring, door assembly and the air duct cover. 2. Remove the top panel, console and front panel. 3. Disconnect the wire leads at the control assembly. 4.
Component Teardown Inlet Thermistor Removal (Inlet NTC) The function of the rear inlet thermistor / Inlet NTC is to determine the heater status. If the temperature reads over the threshold, the heater(s) will be turned off. A faulty inlet NTC may prevent the heater(s) from turning on, or may turn the heater(s) off prematurely. Screw The inlet thermistor is inserted into the outlet of the heat duct to sense the temperature of the air prior to entering the drying compartment.
Component Teardown Belt Removal (Wave Touch™)) The belt circles the drum and has tension applied to it by the idler arm assembly. To remove the belt: 1. Remove the top panel, rear panel, console and front panel. 2. From the rear of the unit, reach under the drum and pull the idler arm assembly to the left and release the belt from the roller guides and motor pulley. (See Figure 4-28) Belt Idler Arm Assy. Belt Removal (IQ Touch™)) Figure 4-28.
Component Teardown Roller Assembly Removal Retainers Inner Panel There are five roller assemblies that the dryer drum rides upon. The roller shafts are secured to the outside of the inner panels by a 9/16” nut. The rollers slide onto the roller shafts and are secured with triangular retainers. To remove the roller assemblies: 1. Remove the top panel, rear panel, console, front panel, front inner panel and drum. NOTE: With the drum removed, all roller assemblies are accessible.
Component Teardown Exhaust Thermal Limiter Removal (Electric and Gas Models) Exhaust Duct The exhaust thermal limiter is mounted with screws to the right side of the exhaust tube and is accessible from the rear of the machine. To remove the exhaust thermal limiter: 1. Remove the top panel, rear top brace and the rear panel. 2. From the rear of the unit, disconnect the wire leads from the exhaust thermal limiter terminals. 3.
Component Teardown Belt Tensioner Removal (Wave Touch) “C” Clip 3/8” Nut The belt tensioner is secured to the rear of the motor assembly with a 3/8” bolt. The belt tensioner may be accessed without removing the motor from its installation position. To remove the belt tensioner: 1. Remove the top panel, top rear brace and rear panel. Release the belt from the belt tensioner. 2. Using a 3/8” socket or wrench, remove the bolt securing the belt tensioner to the motor mounting bracket. (See Figure 4-36) 3.
Component Teardown Motor and Blower Assembly Removal (Electric and Gas Models) Motor Wire Harness The motor bracket is secured by a large retaining tab that slides under the unit base and two screws that fasten into the unit base. The motor is secured to the bracket with a spring clip at the pulley end and with a retaining bracket to the blower assembly. The blower wheel is mounted to the motor shaft with a left hand thread and secured with a nut. Motor Mounting Bracket Tab To remove the motor: 1.
Component Teardown Motor and Blower Assembly Separation (Electric and Gas Models) To separate the motor from the blower assembly, remove the motor and blower assemblies by following steps 1-6 on the previous page and shown in figures 4-38 & 4-39, then follow the steps below. 1. Using a 7/16” extended socket, remove the nut securing the motor shaft to the blower wheel. (See Figure 4-40) 2.
Component Teardown Drum Vane Removal (Electric and Gas Models) The drum vanes are secured with screws that pass through the drum and fasten into the vanes. Screws To remove the drum vanes: 1. Remove the top panel. 2. Rotate the drum to access the screws on the exterior of the drum. While supporting the drum vane, use a #2 square bit screwdriver and extract the screws securing the drum vanes to the interior of the drum. (See Figure 4-43) Figure 4-43.
Component Teardown Electric Heater Function The electric heater assembly consists of three 5500 Watt elements, that are energized as needed by the electronic control. Under normal circumstances where the unit is starting at ambient temperature (below 100°F), all heating elements should turn on. Above 100°F (in the exhaust), any number of heating elements may be on depending on selected cycle, temperature settings, options and previous state of elements.
Component Teardown Gas Heater Assembly Breakdown The gas heater assembly consists of the supply manifold pipe, gas valves and coils, ignitor, burner and combustion tube with sensors. ALWAYS SHUT OFF THE GAS SUPPLY BEFORE SERVICING A GAS DRYER. Thermal Limiters Removal (Gas Models) Safety Thermostat The thermal limiter and safety thermistor are mounted to the upper left hand side of the combustion tube assembly. Heater Assembly Tube To remove the thermal limiter and safety thermistor: 1.
Component Teardown Manifold and Burner Assembly Breakdown (Gas Models) Valve Mounting Bracket Screws In order to separate the manifold from the valve body, the burner assembly must be removed from the valve body. A screw at the rear of the unit secures the manifold to the rear frame as well as two screws securing the manifold to the unit base. All electrical connections should be disconnected prior to removing the manifold. Screw To remove the manifold and burner assembly: 1.
Component Teardown Combustion Tube Removal (Gas Models) Safety Thermostat The combustion tube is secured to a mounting bracket in the front and secured with two screws. The rear of the combustion tube slides into the heat duct and is secured with a screw to the right rear of the combustion tube. To remove the combustion tube: 1. Remove the top panel, rear panel, console, front panel, front inner panel and drum. 2. Remove burner and gas valve assembly. 3.
Troubleshooting Section 5 Troubleshooting 5-1
Troubleshooting The following troubleshooting chart involves problems arising from improper drying techniques and are not valid service issues. Many drying problems involve poor cleaning results, poor soil and stain removal, residues of lint and scum, and fabric damage. For satisfactory drying results, follow these suggestions provided by The Soap and Detergent Association. For Troubleshooting the electronic control and error codes, See Section Three Electronic Control.
Troubleshooting The following troubleshooting chart involves common concerns that are not the result of defective workmanship or materials in this washer. Some problems below involve improper installation and issues arising from the users household water supply. See the Use and Care guide for the unit in question and the Installation Section in this manual. Problem Dryer does not start. LCD displays “DEMO MODE”. Cause Correction 1. Electrical power cord is not securely plugged in or plug may be loose.
Troubleshooting Problem Correction Cause Scratching or 1. Foreign objects such as chipping of the drum coins, pins, clips or finish. buttons are inside the dryer.* 2. Permanently attached items such as belt buckles, zippers and fasteners may be hitting the inside of the drum.* 1. Always remove foreign objects from pockets before laundering. Remove objects from drum and restart dryer. 2.
Troubleshooting Electrical Tests For Electric Dryers Only High Limit Thermostat Cycle Time Trip: Run the following test at room temperature. Set the Time Dry cycle for 30 minutes and the heat selection at maximum setting. Place a 100% exhaust block on the exhaust pipe. The dryer door should be open for this test and the door switch held closed by tape or similar means. The thermostat must open (heater off) between 35 to 120 seconds.
Troubleshooting Electrical Tests For Gas Dryers Manifold Pressure Connect manometer to pressure tap on gas valve. During burner operation, manometer reading should be between 2.9 and 4.0 inches of gage oil. Flames Entering Drying Chamber Block exhaust and inspect flame length. The flames should not be entering the drying chamber. Flash Back Into Burner With exhaust blocked, inspect for flash back into burner during ignition. Flame Failure Shut off manual gas valve to extinguish flame.
Troubleshooting Electrical Tests For Gas Dryers Thermal Limiter Trip Time Run the following test at room temperature. Set the Time Dry cycle for 30 minutes and the heat selection at maximum setting. Place a 100% exhaust block on the exhaust pipe. The dryer door should be open for this test and the door switch held closed. The thermal limiter should trip and shut the dryer off after 1 to 5 minutes of operation.
Troubleshooting Notes 5-8
Wiring Diagrams Section 6 Wiring Diagrams 6-1
Wiring Diagrams Model EIED55H 6-2
Wiring Diagrams Model EIGD55H 6-3
Wiring Diagrams Model EWED65H 6-4
Wiring Diagrams Model EWGD65H 6-5
Wiring Diagrams Model EWMED65H 6-6
Wiring Diagrams Model EWMGD65H 6-7
Wiring Diagrams Notes 6-8