User manual
GB
IE
GREAT BRITAIN & IRELAND - GUARANTEE/CUSTOMER
SERVICE
STANDARD GUARANTEE
CONDITIONS:
We, Electrolux, undertake that if within 12
months of the date of the purchase this
Electrolux appliance or any part thereof is
proved to be defective by reason only of
faulty workmanship or materials, we will, at
our option repair or replace the same FREE
OF CHARGE for labour, materials or car-
riage on condition that:
• Appliance has been correctly installed
and used only on the electricity supply
stated on the rating plate.
• Appliance has been used for normal do-
mestic purposes only, in accordance with
manufacturer's instructions.
• Appliance hasn't been serviced, main-
tained, repaired, taken apart or tampered
with by person not authorised by us.
• Electrolux Service Force Centre must un-
dertake all service work under this guar-
antee
• Any appliance or defective part replaced
shall become the Company's property.
• This guarantee is in addition to your stat-
utory and other legal rights.
Exclusions
• Damage, calls resulting from transport,
improper use, neglect, light bulbs, re-
movable parts of glass, plastic.
• Costs for calls to put right appliance
which is improperly installed, calls to ap-
pliances outside United Kingdom.
• Appliances found to be in use within a
commercial environment, plus those
which are subject to rental agreements.
• Products of Electrolux manufacturer that
are not marketed by Electrolux
Service and Spare Parts.Please contact
your local Service Force Centre: 08445 616
616(Call will be routed to Service Force
Centre covering your postcode area). For
address of local Service Force Centre and
further information, please visit: www.serv-
iceforce.co.uk Before calling out an engi-
neer, please ensure you have read the de-
tails under the heading "What to do if... /
Troubleshooting". When you contact the
Service Force Centre you will need to give
the following details: Your name, address
and postcode, your telephone number,
clear concise details of the fault, model and
serial number of the appliance (found on
the rating plate), the purchase date. Please
note a valid purchase receipt or guarantee
documentation is required for in guarantee
service calls.
Customer Care.Please contact our Cus-
tomer Care Department: Electrolux Major
Appliances, Addington Way, Luton, Bed-
fordshire, LU4 9QQ or visit our website at
www.electrolux.co.uk
Customer
Care De-
partment,
Tel: (Calls may be recorded
for training purposes)
Electrolux 08445 613 613
AEG-Elec-
trolux
08445 611 611
Zanussi-
Electrolux
08445 612 612
For Customer Service in The Republic
of Ireland please contact us at the
address below:
Electrolux Group (Irl) Ltd, Long Mile Road,
Dublin 12, Republic of Ireland
Tel: +353 (0)1 4090751, Email: serv-
ice.eid@electrolux.ie
EUROPEAN GUARANTEE
GB
This appliance is guaranteed by Elec-
trolux in each of the countries listed at the
back of this user manual, for the period
specified in the appliance guarantee or oth-
erwise by law. If you move from one of
these countries to another of the countries
listed, the appliance guarantee will move
electrolux 23