User manual

18
Warranty
FOR SALES IN A USTRALIA AND NEW ZEALAND
APPLIANCE: [ELECTRIC OVEN]
This document sets out the terms and conditions of
product warranties for Electrolux branded appliances. It is
an important document. Please keep it with your proof of
purchase documents in a safe place for future reference
should you require service for your Electrolux appliance.
General Terms and Conditions
1. In this warranty
(a)‘Electrolux’ means Electrolux Home Products Pty Ltd ABN 51
004 762 341 in respect of Appliances purchased in Australia
and Electrolux (NZ) Limited in respect of Appliances
purchased in New Zealand;
(b)‘Appliance’ means any Electrolux product purchased by you
accompanied by this document;
(c)‘Warranty Period’ means
(i) where you use the Appliance for personal, domestic or
household purposes in Australia the period of 24
months and in New Zealand the period of 24 months;
(ii) where you use the Appliance for commercial purposes,
in Australia the period of 3 months and in New Zealand
the period of 3 months, (if the period stated is 0 months
you are not covered by this product warranty) following
the date of original purchase of the Appliance;
(d)‘you’ means the purchaser of the Appliance not having
purchased the appliance for re-sale, and ‘your’ has a
corresponding meaning.
2. This warranty only applies to Appliances purchased and used
in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) any non-excludable
statutory warranties in Australia or New Zealand.
3. Electrolux warrants that, when dispatched from an Electrolux
warehouse, the Appliance is free from defects in materials and
workmanship for the Warranty Period.
4. During the Warranty Period Electrolux or its Authorised Service
Centre will, at no extra charge if your appliance is readily
accessible without special equipment, and subject to these
terms and conditions, repair or replace any parts which it
considers to be defective. Electrolux or its ASC may use
reconditioned parts to repair your appliance. You agree that
any replaced Appliances or parts become the property of
Electrolux. This warranty does not apply to light globes,
batteries, filters or similar perishable parts.
5. Parts and Appliances not supplied by Electrolux are not covered
by this warranty.
6. Where you are within an Electrolux service area, this warranty
covers the cost of transport of the Appliance to and from
Authorised Service Centres of Electrolux and travelling costs
for representatives of the Authorised Service Centre to and
from your home or business. If you are outside an Electrolux
service area, you will bear these costs. For information about
whether you are within an Electrolux service area, please
phone 13 13 49 in Australia, or 0800 10 66 10 in New Zealand.
7. Proof of purchase is required before you can make a claim
under this warranty.
8. You may not make a claim under this warranty unless the defect
claimed is due to faulty or defective parts or workmanship.
Electrolux is not liable in the following situations (which are not
exhaustive):
(a) The Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain
or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect
power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(b) The Appliance is modified without authority from Electrolux
in writing.
(c) The Appliance’s serial number or warranty seal has been
removed or defaced.
(d) The Appliance was serviced or repaired by anyone other
than Electrolux or its Authorised Service Centres.
9. This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable
in the Australian State where the Appliance was purchased or
the law applicable in New Zealand if the Appliance was
purchased in New Zealand. Where the Appliance was
purchased in New Zealand for business purposes the Consumer
Guarantee Act does not apply.
Limitation of Liability
10. To the extent permitted by law:
(a) Electrolux excludes all warranties other than as contained
in this document;
(b) Electrolux shall not be liable for any loss or damage whether
direct or indirect or consequential arising from your purchase,
use or non-use of the Appliance.
11. Provisions of the Trade Practices Act and State consumer
legislation in Australia, and the Consumer Guarantees Act, the
Sale of Goods Act and the Fair Trading Act in New Zealand, imply
warranties or conditions, or impose obligations, upon Electrolux
which cannot be excluded, restricted or modified. To the extent
permitted by law, the liability of Electrolux (if any) arising out of
or in relation to the Appliance or any services supplied by
Electrolux shall be limited (where it is fair and reasonable to do
so),:
(a) in the case of Appliances, at its option, to the replacement
or repair of the Appliances or the supply of equivalent
products or the payment of the cost of replacing the
Appliances or having the Appliances repaired or of acquiring
equivalent Appliances. Upon being replaced, parts and
Appliances become the property of Electrolux; or
(b) in the case of services, at its option, to the supply of the
services again or the payment of the cost of having the
services re-supplied;
and in the case of Appliances or services supplied in New Zealand,
loss or damage whether direct or indirect or consequential that is
reasonably foreseeable.
Privacy
You acknowledge that in the event that you make a warranty claim
it will be necessary for Electrolux and its Authorised Service Centres
to exchange information in relation to you to enable Electrolux to
meet its obligations under this warranty.
Important Notice
Before Calling a Service Technician please check carefully the operating instructions, service booklet and the warranty terms and conditions.
FOR SERVICE
OR TO FIND THE ADDRESS
OF YOUR NEAREST STATE
SERVICE CENTRE IN
AUSTRALIA
Please call 13 13 49
For the cost of a local call
(Australia only)
FOR SPARE PARTS
OR TO FIND THE ADDRESS
OF YOUR NEAREST STATE
SPARE PARTS CENTRE IN
AUSTRALIA
Please call 13 13 50
For the cost of a local call
(Australia only)
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
FOR SERVICE
OR TO FIND THE ADDRESS OF
YOUR NEAREST AUTHORISED
SERVICE CENTRE IN NEW
ZEALAND
Free call 0800 10 66 10
FOR SPARE PARTS
OR TO FIND THE ADDRESS
OF YOUR NEAREST STATE
SPARE PARTS CENTRE IN
NEW ZEALAND
Free call 0800 10 66 20
SERVICE NEW ZEALAND
ELECTROLUX HOME PRODUCTS