User manual

Guarantee/Customer Service

Standard guarantee condition s

We, Electrolux, undertake that if within 12 months of the date of the purchase

this Electrolux appliance or any part thereof is proved to be defective by reason

only of fau l ty workmanship or materials, we will, at our option repair or replace

the same FREE OF CH ARGE for labour, materials or carriage on condition that:

· The appliance has been correctly installed and used only on the electricity

supply stated on the rating plate.

· The appliance h as been u sed for normal domestic purposes only, and in

accordance with the manufacturer's instructions.

· The appliance has not been serviced, maintained, repaired, taken apart or

tampered with by any person not authorised by us.

· Electrolux Service Force Centre must undertake all service work under this

guarantee

· Any appliance or defective part replaced shall become the Company's

property.

· This guarantee is in addition to your statutory and other legal rights.

Exclusions

· Damage or calls resultin g from transportation , improper use or n eglect, the

replacement of any light bulbs or removable parts of glass or plastic.

· Costs incu rred for calls to put right an appliance which is improperly installed

or calls to appliances outside the United Kingdom.

· Appliances found to be in use within a commercial environment, plus those

which are subject to rental agreements.

· Products of Electrolux manufacturer that are n ot marketed by Electrolux

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare

parts, please contact you r local Service F orce Centre by telephoning

0870 5 929 929

Your telephone call will be automatically routed to the Service Force C en tre

covering your postcode area.

For the address of your local Service F orce Centre and further information about

Service Force, please visit the website at

www.serviceforce.co.uk

Before calling out an en gineer, please ensure you h ave read the details u n der the

heading " Someth in g not working"

When you contact the Service Force Centre you will need to give the following