Owners Manual

36
1-877-4ELECTROLUX (1-877-435-3287)
Electrolux.com
TROUBLESHOOTING
Let us help you troubleshoot your concern! This section will help you with common issues.
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avoid a service visit. If you do need service, we can get that started for you!
Concern Potential Cause Common Solution
Automatic Ice Maker
Ice maker is
not making
any ice.
• Ice maker is turned off.
• Refrigerator is not
connected to the water
line or the water valve is
not open.
• The water supply line
is kinked.
• The water filter is not
seated properly.
• The water filter may
be clogged with
foreign material.
• Ice maker bail arm is
being held up by an item
not allowing it to go in the
on or down position.
• Turn on the ice maker. For the
refrigerator ice maker, press and hold
the Ice Maker On-Off button on your
display. For the freezer ice maker,
turn the ice maker on by pressing the
toggle switch on the  side.
• Connect the unit to the household
water supply and ensure the water
valve is open.
• Ensure the supply line does not kink
when the refrigerator is pushed into
place against the wall.
• Remove and reinstall the water
filter. Be sure to seat it fully into the
locked position.
• If water dispenses slowly or not at all,
or if the filter is 6 months old or older,
you should replace it.
• Move any item or frozen ice cubes that
may block the bail arm from being in
the on or down position. Additionally,
the ice bin itself may be out of position
so it prevents the bail arm from
dropping all the way down. Be sure
the bin is pushed all the way to the
rear of the shelf. See ICE MAKER.