Owners Manual

37
TROUBLESHOOTING
Concern Potential Cause Common Solution
Automatic Ice Maker (Cont’d)
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than you expect.
• The water filter may
be clogged with
foreign material.
• The water supply line
is kinked.
• Saddle valve on
cold water pipe is
clogged or restricted
by foreign material.
• Heavy traffic, opening
or closing of the
doors excessively.
• Control is set too warm.
• Water pressure is
extremely low. Cut-off and
cut-on pressures are too
low (well systems only).
• Reverse osmosis system is
in regenerative phase.
• The ice maker will produce
approximately 2 to 2.5 lbs every 24
hours depending on usage conditions.
• If water dispenses slower than normal,
or if the filter is 6 months old or older,
you should replace it.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Turn off the household water line
valve. Remove the valve. Clean the
valve. Replace valve if necessary.
• Press Freeze Boost to temporarily
increase ice production rate.
• Set the appliance display control to
colder setting to improve performance
of the ice maker. Allow 24 hours for
temperature to stabilize.
• Have someone turn up the cut-off and
cut-on pressure on the water pump
system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during the
regenerative phase.
Ice maker
will not stop
making ice.
• Ice maker bail arm is being
held down by a package
in the freezer that has fallen
against ice maker.
• Move any item or frozen ice cubes
that may block the bail arm from
being in the off or upward position.
See ICE MAKER.
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough or
interruption of power for
prolonged time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow cubes
break open in the bin
and leak their water onto
existing ice, which causes
it to freeze together.
• Remove the ice bin and discard the
ice. The ice maker will produce a fresh
supply. Use the Ice at least twice
weekly to keep the cubes separated.
• This generally occurs when the ice
maker does not get enough water.
This is usually the result of a clogged
water filter or restricted water supply.
Replace the water filter and if the
condition still occurs check for a
clogged saddle Valve, the water valve
not turned on all the way or a kinked
water supply line.