User manual

20
SOMETHING NOT WORKING?
Problems which you can resolve yourself
Problem Possible cause
n The machine does not start up:
n Check that the door is firmly closed.
n Check that the machine is plugged in and
that there is power at the socket.
n Check that the main fuse or the fuse in the
plug has not blown.
n Check that the programme selector dial is
positioned correctly and the ON/OFF button
depressed.
n The machine does not fill:
n Check that the water tap is open.
n Check that water is coming out of the tap.
n Check that the inlet hose is not squashed or
kinked.
n Check that the filter in the inlet hose is not
blocked.
n Check that the door is closed.
n The machine fills then empties
immediately:
n The end of the drain hose is too low. Refer to
relevant paragraph in “water drainage”
section.
n The machine does not empty
and/or does not spin:
n There is water on the floor:
n Too much detergent or unsuitable detergent
(creates too much foam) has been used.
n Check whether there are any leaks from one
of the inlet hose fittings. It is not always easy
to see this as the water runs down the hose;
check to see if it is damp.
n Check that the drain hose is not damaged.
n The machine vibrates or is noisy:
n Check that all the transit bolts and packing
have been removed.
n Check that the machine is not resting against
anything.
n Check that the support feet are resting firmly
on the ground and that the lock nuts are
securely tightened.
n Check that the laundry is evenly distributed in
the drum.
n Maybe there is very little laundry in the drum.
n Check that the drain hose is not squashed or
kinked.
n A programme with the option has been
selected.
n Check that the laundry is evenly distributed in
the drum.