User manual

24
What to do, if…f…
Remedying faults
In the case of a fault, try to remedy the fault yourself
with the help of the advice given here. If you ask
Customer Service to help with one of the faults listed
here or to remedy a control fault, a Customer Service
Technician’s visit incurs costs even during the war-
ranty period.
Problem Possible Cause Remedy
The washing machine does
not work.
The power plug is not connected. Connect the plug to a power outlet.
A domestic fuse has tripped. Replace the fuse.
The door is not closed properly.
Close the door;
there should be an audible click.
The START/PAUSE (Start/Pause,
Marche/Pause) button was not
pressed for long enough.
Press and hold the START/PAUSE
(Start/Pause, Marche/Pause) button
until the programme starts.
The door cannot be closed. The child safety device is engaged.
Release the child safety device (see
section “Child safety device”).
The END (Ende, Fin) light
flashes 4 times and at the
same time an acoustic signal
sounds 4 times.
The door is not closed properly.
Close the door properly.
Re-start the programme.
The END (Ende, Fin) light
flashes once and at the same
time an acoustic signal sounds
once.
The stopcock is closed.
Open the stopcock. Re-start the
programme.
The filter in the threaded inlet hose fit-
ting is blocked.
Switch off the washing machine:
Close the stopcock. Remove the plug
from the mains, unscrew the hose
from the stopcock, take out the filter
and wash it in running water.
Stopcock is furred with limescale or
faulty.
Check the stopcock and have it
repaired, if necessary.
The washing machine vibrates
when operating or is noisy.
The transit bolt/bars were not
removed.
Remove the transit bolts/bars as
described in the Installation and Con-
nection instructions.
The height-adjustable screw feet have
not been set correctly.
Adjust the screw feet as described in
the Installation and Connection
instructions.
There is very little washing in the drum
(for example, only one bathrobe).
Operation is not affected by this.
Water could not be drained com-
pletely before spinning, because the
outlet hose has got a kink in it or the
drain pump is blocked.
Check the positioning of the outlet
hose and even out any kinks if neces-
sary or clean the drain pump and
remove any foreign matter that might
be in the pump housing.
The main wash detergent
solution produces too many
suds.
Probably too much detergent was
used.
Follow the manufacturer's instruc-
tions exactly, when measuring out
detergent.